National Seating & Mobility

Reviews

• DS

  Debbie Stenberg

  Mar 17, 2026
  2.0
  We had a very helpful sales associate (Vivian)who helped collect all information required from the doctor for the insurance company. Did a great job selling us on NSM, that there power chair features, and technology would be what we need to help us through our journey with ALS. A big selling point was the ability to adapt as the needs changed. The power chair is a nice piece of equipment and while we struggle with the voice control, it works beautiful. We had features that were missing when delivered, but after several months and many phone calls a tech (Collin) came to the house and completed work. Biggest problem now is getting anyone from the company to return our calls to help with changing needs. Not sure at this point if the chair were to break down there would be anybody there to help. I just don't get it! This isn't a chair that you bought off the shelf at Walmart, it cost over $23,000. and I can't get a call back for help!! Just sad.
• DM

  Daniel Miller

  Feb 10, 2026
  5.0
  Colleen Oberley visited my home today for a mobility evaluation. She was very informative and was very easy to work with Dan Miller
• JS

  Judith Smith

  Apr 16, 2024
  5.0
  Joseph Davis, my repair tech, really cares about his customers! I've never had such exceptional service from my "former" wheelchair service provider over past 7 years. Joseph deserves a "significant" pay raise for the exceptional service he provides customers ... which in turn ... draws customers to "National Seating & Mobility" vs. noncaring competitors. Specifics: Joseph ordered all the "correct parts" and repaired all problems with my chair in 1 trip vs. 5 trips. He also raised my seat to the proper height for my body structure which is significantly more comfortable. And, now I can use standard height counters without hurting my shoulders always reaching up!!! Both my shoulders are ruptured, so low seat level caused me pain daily reaching up to counter height. I told "former" company service tech a year ago, when I received my new chair, the seat was much too low and tech did NOTHING to raise seat to a comfortable proper height for me. ... Again, my "former" service provider tech did nothing to raise the very low seat ... even when I said the seat was much too low at delivery of new chair last year! I suffered increased shoulders pain for a year due to my wheelchair seat height. I still had my "old chair" and said look how high my old chair seat is... why is my "new chair" seat sooooo low? ... the "former" company tech did not respond and DID NOT raise the seat! I suffered for a year in the extremely low seat and Joseph solved the problem in minutes. 😃 Joseph alone makes this company your "only choice" for wheelchair service. I "highly recommend" Joseph Davis, service tech, who works for "National Seating and Mobility" for all your wheelchair needs as Joseph will ensure your chair is "adjusted correctly" for your comfort and working properly for best performance. Great job Joseph! I actually cried I was so happy he raised the height of my seat as "former" company tech didn't even tell me the seat could be raised. I feel "former" company techs abuse disabled people as techs they hire "do not" provide basic or adequate service to disabled customers.

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