Capstone Eye Associates - Lutz

Reviews

• MG

  Manu Grewal

  Nov 16, 2025
  5.0
  I had a wonderful experience at Pearle Vision. The team was extremely professional, kind, and attentive throughout my visit. Their attention to detail was outstanding—the eye exam and doctor’s check-up were very thorough, and the staff took great care in helping me choose the perfect pair of glasses. I truly felt supported and well taken care of. Highly recommend Pearle Vision for their detailed, professional service and exceptional care!
• AS

  Abdallah Sulaiman

  Nov 14, 2025
  2.0
  The staff came across as disengaged, unfriendly, and unwelcoming. It felt as though they were trying to sell me a used car. I interacted with four team members, and not one offered a smile or introduced themselves. I even had to ask for the salesperson’s name because she never identified herself something that’s Sales 101. A little friendliness would go a long way.
• KP

  Kelli Parker

  Nov 12, 2025
  5.0
  I have been with the same provider or 5+ years unfortunately that office closed and I had to find a new provider . I randomly chose this office and they have exceeded my expectations . The staff was awesome and office was clean. I will definitely be back and recommend to others
• AB

  Andrzej Marek Beresniewicz

  Oct 29, 2025
  5.0
  Nice people, very professional. I’m glad that I found them. See you next year 😎
• AH

  Ashley Heather

  Oct 7, 2025
  1.0
  I have been a patient of this office for over 2 years and have had nothing but wonderful experiences, until recently. At my exam the doctor asked if I wanted to try a new brand of contact lenses and I agreed. After trialing them I decided they were not for me. I called the office and asked to fill my prescription but with the old lenses brand (on file). I was told I must come in for a refitting, no exceptions. The day of my second appointment, I was made to wait nearly 40 minutes before seeing the doctor. I was told later that appointments were double booked. The entire appointment was for me to read two lines of text and the doctor to confirm I wanted the old lenses. Two hours of my day was spent on this. Additionally, while I was waiting to place my order another customer called in with the same predicament, wanting their old lenses brand. It was very apparent by the demeanor of the staff that the customer was very rude and demanding an exception; which was granted. I have placed my final order with this company and will be going elsewhere in the future.

Frequently Asked Questions About Capstone Eye Associates - Lutz