ER at Westlake, an Extension of Wellington Regional Medical Center, is staffed 24/7 with an ER physician and other medical staff. It treats general emergency cases from cuts and bruises to heart attacks and strokes. Should you need to be admitted to the hospital, our staff will make arrangements for you and help you get to the hospital of your choice. Because we are part of Wellington Regional Medical Center, we can assist you in a direct admission to our hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.