Pearle Vision

4.6
224 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Lakeland provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
1371 Town Center Drive, Lakeland, FL
33803, United States

Hours

Reviews

4.6
224 reviews
5 stars
196
4 stars
8
3 stars
2
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, highlighting their willingness to assist and provide thorough explanations.

Doctor Expertise

Many reviews noted the doctors' thoroughness and patience during eye exams, contributing to a positive experience.

Appointment Timeliness

While some customers experienced delays, many appreciated the quick check-in and appointment times.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, although there were some complaints about incorrect measurements and adjustments.

Staff Knowledge

Several reviews emphasized the staff's knowledge and ability to assist with frame selection and insurance inquiries.
  • KL
    Keidra Lamont
    Oct 13, 2025
    5.0
    Very quick check in and appointment time, with a kind and caring doctor who went into detail on all of my concerns.
  • CC
    Carlos Castillo
    Sep 16, 2025
    1.0
    I do understand time frame but if I got apoiment at one time it have to be on that time don’t like to waste my time and I was here 45 min early bad service.
  • SK
    Sarina Katriel
    Sep 13, 2025
    3.0
    The dr is great and kind. However, three times I’ve spent hundreds on two to three pair of glasses each time and every time they have to be sent back for vision adjustment. This time they sent back and redid exam and there was slight difference. The girl at front with long blond hair argued with me on the placement measurement of the bifocal. Telling her the lady at the front center desk measured and even said it was wrong she still argued with me. After 15 min she decided to remeasure and I was correct as was the lady at center desk. The first measurement was wrong and that person sat there watching and never stepped up. No apology from either women. Two weeks later I just received them back and I still cannot see. HUNDREDS of dollars spent and can’t use them. When I left after sending back last time two of the women (one was original one who did measurements) were behind counter whispering and looking at me. When I left and turned around as my purse caught the door I saw them rolling their eyes. Not too professional. I’ve been more then patient and again the dr and Michael have always been very kind and done their best but this time between hundreds $$ wasted and being snickered at and treated snobby by the one long hair blond I’m not sure I will be going back. I’ve always been kind, never nasty, and have spoken kindly and even in texts with them told them have a good day or weekend. It’s not my fault whoever is making the lenses has it to where I cannot see. Someone please explain this to me.
  • TS
    Tim Settles
    Aug 23, 2025
    5.0
    Fantastic experience! Misty is phenomenal...friendly, knowledgeable & professional! Dr Cayon is extremely patient throughout the entire exam process. Michelle was also exceptional to work with in the eyeglass selection process. Definitely a five star experience from start to finish! Highly recommended!
  • KC
    Keith C.
    Aug 15, 2025
    5.0
    I cannot say enough good things about this Pearle Vision business! I stopped there today after visiting a few other vision stores trying to find plastic frames for a pair of sunglasses that had broken. The other establishments were of no help at all wanting me to look for new frames myself, however, not the case at this Pearle Vision store. From the moment that I walked in and received a welcome and initial help from Michelle the General Manager to Michael the owner who personally found a pair of frames that fit my lenses perfectly within just a few minutes I was treated the best customer service and support that I have received in a long time! I highly recommend this place for all of your vision needs; they certainly have gained another customer in me by their actions today!

Frequently Asked Questions About Pearle Vision

What types of eye care services does Pearle Vision in Lakeland offer?

Pearle Vision in Lakeland offers eye examinations, including Optomap retinal exams and digital retinal photos, along with prescription eyewear and a variety of lenses such as high definition and anti-reflective lenses.

What brands of eyewear are available at Pearle Vision in Lakeland?

They carry designer brands including Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and more.