Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
280 reviews
5 stars
242
4 stars
9
3 stars1
2 stars4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service throughout the entire process.
Expertise
Customers appreciate the staff's expertise in helping them choose the right frames and lenses, often going above and beyond to ensure satisfaction.
Quick Service
Many reviews highlight the efficiency of the service, with quick appointments and fast resolutions for issues such as repairs or adjustments.
Mixed Experiences
While most feedback is positive, there are some complaints regarding pricing transparency and occasional miscommunication about orders.
Overall Satisfaction
The majority of customers express high satisfaction with their experiences, recommending the location for eyewear needs.
- CDChris DennisNov 8, 20255.0I love the customer service the staff is very knowledgeable and helpful!
- TPTony PrayNov 1, 20255.0Lisa did an excellent job in making sure I was fitted properly. She really focused on what was best for me. She made sure the frame was a perfect fit for me. Lisa showed patient with me to make sure that I could use my Medicare plan to help with my purchase. I am very satisfied with Lens Crafters' attention to detail. They are now my vision wear place of preference.
- JTJordan TelesfordOct 31, 20255.0My experience was great with this location. Leilani was amazing. She answered all of my questions and gave me suggestions for what would fit me best. The process was seamless. Thank you!
- JOJose OrtizOct 24, 20255.0I made an appointment came in for the appointment, main thing is that I think she was the manager and the young lady that toke my order for my lens were the best I ve dealt with in all my 30 years of wearing glasses/contacs i couldn't be happier with the service I received from the 2 ladies, very informative, knowledgeable caring about what was important to me and what I wanted and needed!!! Will always appreciate them both!!! Im sooo sorry I'm horrible with names but the 2 ladies have glasses also and helped me with everything as if they were me and knew just what I prefer and wanted
- VSVickie ShankOct 22, 20255.0This was or BEST experience at any LensCrafters!!! Stacy was SUPER welcoming & HELPFUL! We’re down from Michigan and had an issue with my husband’s glasses. Stacy gave him a loaner pair until his other two pair that he had to order came in.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Lakeland provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters in Lakeland?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at this LensCrafters location?
You can schedule an eye exam online using their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0872&storeId=10851
Does LensCrafters in Lakeland offer contact lens fittings?
Yes, LensCrafters provides contact lens fittings and evaluations, which are conducted after a comprehensive eye exam and may include an additional fee.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Debit Cards, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there accessible entrances available at this LensCrafters?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby dining options are available when visiting LensCrafters in Lakeland?
Nearby dining options include KFC for fast food, Red Lobster for seafood, Buffalo Wild Wings for American cuisine and sports bar atmosphere, Krispy Kreme for coffee and donuts, and Walk-On’s Sports Bistreaux for American restaurant and sports bar experience.
Are there other healthcare providers near LensCrafters in Lakeland?
Yes, nearby healthcare providers include Abuaita EyeCare optometrist, Advent Health hospital, Aspen Dental clinics, Dentists of Lakeland, MedExpress Urgent Care, and MD Now Urgent Care.
What nearby stores or services might be convenient to visit along with LensCrafters?
Nearby convenient stores and services include Family Christian gift and clothing stores, Mattress Firm for furniture, Toys"R"Us, Burlington department store, Spirit Halloween costume store, KAY Jewelers, and Wells Fargo ATM for financial services.