Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
291 reviews
5 stars
250
4 stars
9
3 stars1
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Lisa, Stacy, and Tylan for their exceptional service.
Quality of Care
Patients appreciated the thoroughness and professionalism of the eye exams conducted by Dr. Diya Abuaita and his team.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, particularly regarding unexpected charges for lens upgrades and high costs for exams.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and product satisfaction, including problems with glasses fitting and repairs.
- KSKris&Jackie Sanchez6 days ago5.0I had a great experience with my eye care doctor very knowledgeable and professional. Lisa helped me pick out my glasses, and she was incredibly helpful and patient with us. Overall, excellent service.
- KMKellan McCalpinJan 4, 20265.0Leilani made the experience fast and fun. She even made sure I got the best deal possible according to my needs
- ZPZyam PerezJan 2, 20265.0Great staff who give great service! Peyton was a great help in finding the right glasses!
- MSMichael ScottDec 30, 20251.0I came here because of the great reviews from prior patients. The initial exam was fine, took a few weeks for the glasses to get done, and Davis insurance denied the coverage because they said Dr. Abuaita was not in the network. No big deal, I’ll pay the $135 to get a quality eye exam. Well after trying to adjust to the new glasses, I called and said that my vision does not seem clear. They said it was due to my astigmatism and suggested I try them for a longer period of time. After getting a physical today and vision test, the doctor said the left eye correction must be off. So I came back to Dr. Abuaita to be told I’d need to pay another $80 to get reexamined and then pay for new lenses if the prescription is off. What a joke. I won’t be back.
- PTPaul TomacheskyDec 22, 20252.0Purchased my ray ban glasses. When I received email they are ready, my vision was terrible. They were replaced with a different lens. My initial copay was outrageous!! The associates breakdown using my insurance did not match what was sent to insurance. My claim was not processed until after my 30 day guarantee, my healthcare rep stated my copay was very excessive! Two visits later I still have an indent on my nose bridge from the glasses!! I did not realize I also payed for their warranty! Not pleased with this experience, or the total price !!! Especially the quality of my eyeglasses!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Lakeland provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters in Lakeland?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at this LensCrafters location?
You can schedule an eye exam online using their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0872&storeId=10851
Does LensCrafters in Lakeland offer contact lens fittings?
Yes, LensCrafters provides contact lens fittings and evaluations, which are conducted after a comprehensive eye exam and may include an additional fee.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Debit Cards, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there accessible entrances available at this LensCrafters?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby dining options are available when visiting LensCrafters in Lakeland?
Nearby dining options include KFC for fast food, Red Lobster for seafood, Buffalo Wild Wings for American cuisine and sports bar atmosphere, Krispy Kreme for coffee and donuts, and Walk-On’s Sports Bistreaux for American restaurant and sports bar experience.
Are there other healthcare providers near LensCrafters in Lakeland?
Yes, nearby healthcare providers include Abuaita EyeCare optometrist, Advent Health hospital, Aspen Dental clinics, Dentists of Lakeland, MedExpress Urgent Care, and MD Now Urgent Care.
What nearby stores or services might be convenient to visit along with LensCrafters?
Nearby convenient stores and services include Family Christian gift and clothing stores, Mattress Firm for furniture, Toys"R"Us, Burlington department store, Spirit Halloween costume store, KAY Jewelers, and Wells Fargo ATM for financial services.