Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
452 reviews
5 stars
387
4 stars
7
3 stars
7
2 stars5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Tavis and Mary.
Mixed Experiences
While some customers had excellent experiences, others reported issues with rude staff and unprofessional behavior, particularly from certain associates.
Product Issues
Several reviews mentioned problems with incorrect prescriptions and delays in receiving glasses, leading to customer dissatisfaction.
Positive Atmosphere
Customers appreciated the friendly and welcoming environment, with many noting the pleasant ambiance and helpful staff.
Appointment Concerns
Some customers expressed frustration with appointment scheduling and mandatory additional fees for services not covered by insurance.
- JNJeanette Nazzari2 days ago5.0We are not a patient here-but was in a bind! My daughter attends college in Lakeland, her eyeglasses lost a screw, and her lens fell out, we lived 2 1/2 hours away. So to be able to take her glasses home to get them repaired would’ve been a huge inconvenience and Would have left her without her glasses. Mary attended to us right away, was able to fix my glasses, we were in and out in 10 minutes! And at no charge! A HUGE life saver!
- KGKerry GregoryJan 2, 20265.0Didn't visit today for a eye exam, but with a warranty issue on my glasses. Luckily I was greeted by the Store Manager Mary Elias that handled my problem quickly, she understands what it means to show great customer service to her clients!
- LHLoren HaleyDec 30, 20255.0If you need new glasses, go see Tavis! He spent two hours helping my husband find the perfect pair of prescription sunglasses. My husband’s prescription is very specific, and Tavis was patient, knowledgeable, and honest about what would work best. He went above and beyond to make sure we were happy with the fit and the look. Truly the best customer service experience we’ve had in a long time. Highly recommend! Thanks for everything Tavis!!
- MGMC2 Grave Care GuardiansDec 29, 20251.0Gave my husband someone else's eye exam. We didn't notice till we went to order his glasses and seen someone else's name. Have called left voicemail no return phone call. Very unprofessional.
- TBTata BugDec 22, 20255.0Talk to Mary she the Manager. She helped me with an issue I had. She helped me very quickly and her customer service was out of this world! She was amazing and phenomenal! Thank you so much Mary for your help! I been here a few times and they are all very nice and amazing. But Mary took the win! 🏆 Again thank you!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters in Lakeland offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, along with premium lens solutions like Transitions® and Blue-violet light filtering lenses.
Which designer eyewear brands are available at this LensCrafters location?
They carry designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, and more.
Does LensCrafters accept vision insurance plans at the Lakeland store?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
How can I schedule an eye exam appointment at this LensCrafters?
You can schedule an eye exam online via their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0791&storeId=10851
What are the store hours for LensCrafters on South Florida Avenue?
They are open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does this LensCrafters location offer in-store pickup?
Yes, in-store pickup is available at this LensCrafters location.
What payment options are accepted at this LensCrafters?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there other optometrists or eyewear stores nearby?
Yes, nearby you can find Farah EyeCare, another optometrist, and a second LensCrafters location.
What dining options are available near LensCrafters on South Florida Avenue?
Nearby restaurants include Chipotle Mexican Grill, Hooters, Cheddar's Scratch Kitchen, IHOP, NASCAR Refuel Tenders and Burgers, and Pardon My Cheesesteak, ideal for a meal before or after your visit.
Are there other services or stores close to LensCrafters that might be convenient for customers?
Yes, nearby locations include Verizon mobile phone store, Prime Meridian Bank, Holiday Inn Express & Suites hotel, UPS Access Point shipping center, and Christiane's Day Spa for added convenience.