Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
441 reviews
5 stars
377
4 stars
7
3 stars
7
2 stars5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their visits.
Staff Recognition
Specific employees, particularly Janet, Tavis, and Mary, received multiple commendations for their exceptional service and professionalism.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints regarding rude staff and mandatory upselling practices that left some customers dissatisfied.
Product Quality
Customers appreciated the variety and quality of eyewear options available, although some expressed concerns about pricing and prescription accuracy.
Atmosphere
The store was frequently described as having a pleasant and welcoming ambiance, contributing to a positive shopping experience.
- DWdonald wolfNov 11, 20251.0I would rate it lower if I could after ordering a set of glasses waiting three weeks was then told that the manufacturer no longer makes those lenses. This is something they should’ve known and told me at the time not waited three weeks to tell me very disappointing in the store not letting me know that they were not being made.
- YLYaniece ListonNov 9, 20255.0I went the other night after bending my favorite glasses. I came here close to 6 to see if there was anything that could be done. Mary took care of me quick. When she saw my glasses she was concerned too but she worked her magic. Thank you Mary you truly made my week being so kind and helpful.
- JSJazmyn SalterNov 8, 20255.0I had my appointment this morning and Tavis was very helpful when trying to pick out my frames. He helped me choose the most fitting lenses. Even as a new client he was able to see the style I liked and help me pick which 2 were best for me. Thank you for your having amazing customer service.
- NMNia MeltonNov 6, 20251.0Extremely disappointing experience. The associates were rude and unhelpful. Jamie refused to assist with my in-store return, insisting I go to the original location where I made the purchase—over an hour away. I will not be returning to this LensCrafters despite its convenience. I also felt racially profiled upon arrival, which made the experience even more upsetting
- SCStacie CarpenterOct 24, 20255.0We arrived at the store shortly after 6pm on Wednesday 10/22, expecting just to fit a single set of frames and be done. Andres and Marcus went above and beyond our expectations, helping us select multiple frames, explaining all of our options for sunglass-tint, Transitions shading, and lens materials for each. They reviewed my vision-benefit and found the best deal for me. Our meeting ran over their closing time, but they were both so friendly and accommodating the entire time. I cannot praise them enough. Thank you, gentlemen, for helping me feel beautiful and confident in my new frames!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters in Lakeland offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, along with premium lens solutions like Transitions® and Blue-violet light filtering lenses.
Which designer eyewear brands are available at this LensCrafters location?
They carry designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, and more.
Does LensCrafters accept vision insurance plans at the Lakeland store?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
How can I schedule an eye exam appointment at this LensCrafters?
You can schedule an eye exam online via their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0791&storeId=10851
What are the store hours for LensCrafters on South Florida Avenue?
They are open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does this LensCrafters location offer in-store pickup?
Yes, in-store pickup is available at this LensCrafters location.
What payment options are accepted at this LensCrafters?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there other optometrists or eyewear stores nearby?
Yes, nearby you can find Farah EyeCare, another optometrist, and a second LensCrafters location.
What dining options are available near LensCrafters on South Florida Avenue?
Nearby restaurants include Chipotle Mexican Grill, Hooters, Cheddar's Scratch Kitchen, IHOP, NASCAR Refuel Tenders and Burgers, and Pardon My Cheesesteak, ideal for a meal before or after your visit.
Are there other services or stores close to LensCrafters that might be convenient for customers?
Yes, nearby locations include Verizon mobile phone store, Prime Meridian Bank, Holiday Inn Express & Suites hotel, UPS Access Point shipping center, and Christiane's Day Spa for added convenience.