Planet Fitness

Reviews

• NB

  Nicolette Bory

  Nov 11, 2025
  5.0
  I just started gym journey but so far this location is clean, organized and respectful. I really like the black card area.
• SD

  Stan Dority

  Oct 28, 2025
  3.0
  Great gym! But I have seen multiple young people parking in the handicap parking with nothing wrong with them! The employees should enforce the fines to make sure the people that need it can use it.
• GG

  Guiordan Gonzalez

  Oct 25, 2025
  1.0
  I do not recommend this place, consider some other first, well my wife had real bad experience when she when to this place the customer service is terrible,
• CA

  Celine Akerlund

  Oct 21, 2025
  2.0
  I loved this gym until the app started taking the money out of my account late forcing me to pay the $15 late fee when you call the store I’m told it’s because of the card I have and can’t be given my $15 back. Really debating canceling this membership people can’t afford to pay almost double your membership because of a stupid late fee. I don’t feel like they really care about the customers just our money.
• JM

  jake metheney

  Oct 11, 2025
  1.0
  I'm leaving the one star because of a Wanna-Be manager who doesn't understand that you lead by example and that respect is a two-way street. The customer is not always right, but the customer is always treated with respect especially when they were so kind and civil with you in the first place. The "wanna-be somebody, anybody, see my power guy" was asolutely rude to me when he could have used his grown up words and been considerate and polite as a customer service person is expected to behave. As a business owner, I am highly critical of other businesses and their employees I would like to say that every other staff member here has been nothing but supportive, helpful, kind, courteous, and a overall joy to interact with. Great people. However, he's so immemorable. I can't remember if his hair is blonde or Ginger, but he's short and not very well built. It's the best way I could describe him. He did not offer me his name. He went out of his way to make sure to tell me that I had until October 16th to come back, though I had decided to cancel my membership due to his behavior, after telling me that to my face and him knowing I live 30 minutes away ...he called his actual manager and had that manager put some notes on the account that were, a Far Stretch From The Truth. So, when I returned today, I was almost turned away. They told me you're not allowed in because of account notes. Of course I talked to the nice girls behind the counter and they saw and they knew and they understood exactly who the little baby I was describing was, so they let me work out... But he went into the system and made it so that I couldn't tan and that's what I pay $25 a month for. And that's why you're getting this bad review for wasting my time because my time is valuable. You could have had a five star but your employee decided he wanted a one star. Everybody else here is great and the overall gym is very clean. It is wonderful for beginners. Consider all options first. Thanks everyone else on the team, I just encourage you to fire the guy that's causing people to quit. Depending on whether or not you have him personally, address me in this response... would be the only way I will change this to five stars. -He owes me an apology and then you get your five stars, I promise. You wasted my money. You wasted my time. You wasted my energy. You owe me an apology.

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