LensCrafters

4.6
941 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3272 N John Young Pkwy, Kissimmee, FL
34741-7549, United States

Hours

Reviews

4.6
941 reviews
5 stars
826
4 stars
16
3 stars
6
2 stars
12
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individuals like Danelys, Ramses, and Jadie.

Quick Repairs

Many reviews highlighted the efficiency of the staff in quickly repairing glasses, often at no charge, which greatly impressed customers.

Product Knowledge

Staff demonstrated strong knowledge about lenses and frames, providing valuable recommendations and options tailored to customer needs.

Positive Experiences

Overall, customers reported very positive experiences at this location, often returning due to the excellent service and welcoming atmosphere.

Mixed Experiences

A few customers reported negative experiences, particularly regarding appointment scheduling and service quality, indicating some inconsistency.
  • SW
    Samantha Weil-Kaspar
    Nov 14, 2025
    5.0
    stopped in from out of town to see if they could adjust my glasses. the man who helped me was friendly and my glasses feel much better!
  • JD
    Joselys Diaz
    Nov 10, 2025
    5.0
    I came in to get my ray bans adjusted and dani was able to help me quick and efficiently and I got out in 10 mins. Thank you
  • JC
    Jesus Corazo
    Nov 7, 2025
    5.0
    Me encantó la atención que recibí en esta óptica! Races y Gabriel fueron increíblemente amables y profesionales. Me ayudaron a encontrar el par de lentes perfectos para mi estilo y presupuesto. La calidad de los lentes es excelente y el servicio de atención al cliente es de primera. ¡Totalmente recomendado! 5 estrellas
  • ML
    matt Lara
    Nov 2, 2025
    5.0
    I had an excellent experience at LensCrafters in The Loop, Kissimmee, FL! They repaired my glasses frame incredibly quickly, far faster than I expected. The staff was friendly, professional, and attentive, making the whole process smooth and stress-free. I’m really impressed with their efficiency and customer service. I would highly recommend this location to anyone in need of eyewear services or repairs — they truly go above and beyond!
  • BR
    Belize Robles
    Oct 25, 2025
    5.0
    I had an amazing experience at the Lens Crafters location on N. JYP. Daniela was extremely helpful and knowledgeable on various lenses and explaining the purpose of additional add ons. I appreciated her honesty and opinions, she made this already great experience even better especially with me being relatively clueless to anything that had to do with glasses. I’m looking forward to being able to see with my new glasses and sunnies!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.