LensCrafters

4.6
968 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3272 N John Young Pkwy, Kissimmee, FL
34741-7549, United States

Hours

Reviews

4.6
968 reviews
5 stars
851
4 stars
16
3 stars
7
2 stars
12
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting individuals like Sthefany, Jadie, and Danelys for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with several customers mentioning fast repairs and adjustments to their glasses.

Professionalism

The staff was frequently described as professional and knowledgeable, providing valuable assistance in selecting frames and lenses.

Positive Experiences

Overall, customers expressed high satisfaction with their experiences, often stating they would recommend the location to others.

Negative Feedback

A few reviews mentioned poor service from a specific manager, indicating inconsistency in customer experiences.
  • SR
    Stephanie Rodriguez
    1 day ago
    5.0
    Gabriel helped me today and he was amazing I was looking at two different glasses and he made it work out for the budget that I had and I was able to get both pairs of eye glasses ! Ask for him next time you go in he’s amazing !
  • AR
    Analaura Ramos
    1 day ago
    5.0
    I didn’t plan on buying frames when I came in because I had somewhere to be but Dani was so attentive, and helped us get in and out as fast as possible. I hope she’s there when I come to pick up my glasses.
  • KA
    Kari Algarin
    4 days ago
    5.0
    Thank you jaydie for the amazing customer service!!!!
  • TH
    Tricell Harvey
    Jan 3, 2026
    5.0
    Karolyn is courteous and accommodative. She causes me to change from my previous store because I'm so satisfied with the delivery of her service.
  • JM
    Just Me
    Dec 24, 2025
    5.0
    Ran in on Xmas eve as my frames had broken. They kindly and quickly fixed my glasses! Thank you from and out of towner

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.