Winston Family YMCA
4.61497 reviews
Certified by Winston Family YMCA • Feb 01, 2026
Business Details
221 Riverside Ave, Jacksonville, FL
32202, United States
Certified by Winston Family YMCA • Feb 01, 2026
(904) 355-1436
Certified by Winston Family YMCA • Feb 01, 2026
https://fcymca.org/locations/winston-family-ymca/
Certified by Winston Family YMCA • Feb 01, 2026
About
Certified by Winston Family YMCA • Feb 01, 2026
Fitness CenterCommunity Center
The Y offers programming and activities for all ages, interests and abilities including group exercise classes, chronic disease prevention, nutrition, swimming, basketball, pickleball, camp, before and afterschool child care, volunteer opportunities and so much more.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Kid friendlyAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Winston Family YMCA • Feb 01, 2026
Hours
Certified by Winston Family YMCA • Feb 01, 2026
Reviews
4.6
1,497 reviews
5 stars
1,179
4 stars
180
3 stars
60
2 stars22
1 star
56
What are people saying?
AI-generated from recent customer reviews
Facility Quality
The YMCA is praised for its cleanliness, beautiful design, and variety of amenities, including an indoor pool and sauna.
Staff Performance
Most reviews highlight the friendly and helpful staff, although there are some concerns about specific employees and their behavior.
Child Care Issues
While many appreciate the KidZone and childcare programs, there are serious concerns about staff performance and safety in the childcare area.
Equipment and Renovation
Feedback indicates dissatisfaction with recent renovations that removed popular equipment, and some machines are reported as broken or outdated.
Operational Hours
Customers express frustration with inconsistent hours and closures, impacting their ability to use the facility.
- YLYutong LiuJan 24, 20264.0Lots of fun activity many people that is why a lot of classes are held. The only downside is because of many people the equipment might not be the newest. They recently just had a new renovation so and added new features such as massage chairs
- IAI'm someone's crazy Aunt!Jan 23, 20265.0The daycare child care volunteering was so touching 🥺 I wouldn't mind doing it again 🙃
- ASAndres SalimJan 15, 20261.0In regards to child care, I think it's important that parents know that there is currently an employee in the KidZone who sleeps on the job despite the room being full of babies and toddlers. She is a danger to the children in our community. I immediately let her know that she needs to wake up and take care of the children. I also let the front desk staff know and they called Mallory who is the director of the child care program and they let her know what is happening. I also emailed Tim who is the director of the Winston YMCA to let him know. I will update this post with their response. The other KidZone employees are great but I have noticed that the quality of the care has decreased since the sleepy employee was brought in which was recently. It took months for me to trust by six-month-old son with anyone else and now all trust is broken.
- DCDavid ClarkJan 3, 20262.0The Winston YMCA is very clean. The amount of exercise machines is limited with only 1 of each in most cases (no hip thrust machine). The worst element of this gym by far are the locks on the locker room lockers. Whoever approved this horrible lock system you are FORCED to use should be fired. The front desk attendants are constantly having to bring a master key into the locker rooms to open lockers where the client is locked out and standing there in only a towel. You can do better with this Winston YMCA.
- LVLisa VerbitskayaDec 29, 20251.0Hoping this review will be seen by the management that was responsible for so said "renovation" of the second floor. You have done a terrible job. Invaluable piece of equipment for functional training and calisthenics was removed and replaced by the cookie cutter gym machines. There was a petition that a lot of members signed for this equipment NOT to be removed. Every person I talked to at the gym today said they used that equipment and have hard time structuring their workout with the new set up. Even the personal trainers who work at the gym said they were fighting for this piece of equipment to be kept! So my question is: if so many people needed the equipment and used it on daily bases, why weren't our voices heard? Why was the whole floor space taken over by more machines? Was this whole renovation done for the members or was it some kind of money laundering scheme? Our family won't be contributing to this gym any longer. If our voice is not heard we are better off taking our money somewhere, where our needs are respected.
Frequently Asked Questions About Winston Family YMCA
What types of programs and activities does Winston Family YMCA offer?
Winston Family YMCA offers programming and activities for all ages including group exercise classes, chronic disease prevention, nutrition, swimming, basketball, pickleball, camp, before and afterschool child care, and volunteer opportunities.
What are the operating hours for Winston Family YMCA?
The Y is open Monday through Thursday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 8:00 PM, and weekends from 7:00 AM to 3:00 PM.
Does Winston Family YMCA require a membership to use its facilities?
Yes, membership is required to access the facilities and programs at Winston Family YMCA.
Is Winston Family YMCA wheelchair accessible?
Yes, Winston Family YMCA has wheelchair accessible entrances, parking, and restrooms.
Does Winston Family YMCA offer childcare services?
Yes, childcare services including before and afterschool programs are available at Winston Family YMCA.
What special amenities are available at Winston Family YMCA?
The facility includes amenities such as a swimming pool, sauna, basketball and volleyball courts, and free Wi-Fi.
Are there discounts available for active military members at Winston Family YMCA?
Yes, Winston Family YMCA offers discounts for active military personnel.
What nearby health and wellness centers can I visit around Winston Family YMCA?
Nearby health and wellness centers include Brooks Rehabilitation Outpatient Clinic - Riverside Healthy Living Center and Baptist Wellness Center at Riverside, which provide complementary health services.
Where can I go for swimming besides Winston Family YMCA in the area?
The Newton Family Aquatic Center is nearby and offers a swimming pool along with gym and sports facilities.
What local attractions can I explore near Winston Family YMCA before or after my visit?
You can visit the Jacksonville Riverwalk, a landmark and entertainment location, or enjoy a healthy meal or smoothie at BlissFuel, a nearby smoothie juice bar and cafe.
Brand Certified Facts from Winston Family YMCA
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Certified February 01, 2026Yext Knowledge Graph
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