Winston Family YMCA

4.6
1489 reviews

About

Fitness CenterCommunity Center
The Y offers programming and activities for all ages, interests and abilities including group exercise classes, chronic disease prevention, nutrition, swimming, basketball, pickleball, camp, before and afterschool child care, volunteer opportunities and so much more.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Kid friendlyAvailable
  • Wheelchair accessible entranceAvailable

Location

Winston Family YMCA
221 Riverside Ave, Jacksonville, FL
32202, United States

Hours

Reviews

4.6
1,489 reviews
5 stars
1,174
4 stars
179
3 stars
60
2 stars
22
1 star
54

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is generally reported as clean, though some reviews noted areas needing better maintenance.

Staff

Staff members are frequently described as friendly and helpful, contributing to a welcoming atmosphere.

Facility Issues

Concerns were raised about limited equipment availability, poor locker locks, and inconsistent hours affecting member access.

Community Atmosphere

The YMCA is praised for its family-friendly environment and community-oriented programs, although some members feel isolated due to the facility's size.

Amenities

The gym offers a variety of amenities, including pools and fitness classes, but some members expressed dissatisfaction with the layout and equipment availability.
  • NK
    Neal Keeton
    5 days ago
    5.0
    This is one of the best YMCA facilities on the first coast! The staff is pleasant, professional, and knowledgeable! The steam room and sauna are the best, if your into that type of workout recovery!
  • DC
    David Clark
    Jan 3, 2026
    2.0
    The Winston YMCA is very clean. The amount of exercise machines is limited with only 1 of each in most cases (no hip thrust machine). The worst element of this gym by far are the locks on the locker room lockers. Whoever approved this horrible lock system you are FORCED to use should be fired. The front desk attendants are constantly having to bring a master key into the locker rooms to open lockers where the client is locked out and standing there in only a towel. You can do better with this Winston YMCA.
  • CT
    CEO RobT: Robert JD Trego
    Jan 1, 2026
    5.0
    From the magnificent view of the StJohns river to the heart warming welcoming staff and amazing volunteers the Winston YMCA is the place to get fit, have fun, and stay healthy. A wonderfully designed facility from the indoor pool to the massage chairs, well spaced locker rooms and large weight room this location is the best gym in riverside and downtown! A warm thank to Alexis for her smile and always kind greeting. You guys are amazing!
  • LV
    Lisa Verbitskaya
    Dec 29, 2025
    1.0
    Hoping this review will be seen by the management that was responsible for so said "renovation" of the second floor. You have done a terrible job. Invaluable piece of equipment for functional training and calisthenics was removed and replaced by the cookie cutter gym machines. There was a petition that a lot of members signed for this equipment NOT to be removed. Every person I talked to at the gym today said they used that equipment and have hard time structuring their workout with the new set up. Even the personal trainers who work at the gym said they were fighting for this piece of equipment to be kept! So my question is: if so many people needed the equipment and used it on daily bases, why weren't our voices heard? Why was the whole floor space taken over by more machines? Was this whole renovation done for the members or was it some kind of money laundering scheme? Our family won't be contributing to this gym any longer. If our voice is not heard we are better off taking our money somewhere, where our needs are respected.
  • JE
    Jonathan Eden
    Dec 19, 2025
    1.0
    They change their hours randomly and shut entire floors down for weeks at a time. Every time I show up to the gym I am worried if it will be open or if I can even end up working out. When they do shut, their effort to notify members and make it clear is terrible. Hate to be a Karen but this has been going on for years and it does not get better.

Frequently Asked Questions About Winston Family YMCA

What types of programs and activities does Winston Family YMCA offer?

Winston Family YMCA offers programming and activities for all ages including group exercise classes, chronic disease prevention, nutrition, swimming, basketball, pickleball, camp, before and afterschool child care, and volunteer opportunities.

What are the operating hours for Winston Family YMCA?

The Y is open Monday through Thursday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 8:00 PM, and weekends from 7:00 AM to 3:00 PM.