The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
I recently returned to The Good Feet Store and was once again impressed by the exceptional level of customer service. From the moment I walked in, the team made me feel welcomed and valued. DW was especially outstanding—knowledgeable, attentive, and genuinely committed to helping me find the perfect support for my feet.
As a returning customer, I appreciated the time DW took to assess my needs and ensure my previous experience was built upon, not just repeated. Her professionalism and personal touch truly stand out in today’s retail environment. Thanks to DW and the staff, I left feeling confident, comfortable, and well taken care of. I Highly recommend both the products and the team!
AS
A S
2 days ago
5.0
i had metatarsal pain in both feet and dawn made it go away in no time. awesome customer service and cant say enough about NO PAIN! :-) thank you dawn...
AG
Amy G
4 days ago
5.0
Dawn was fantastic in my awareness of my walk and stance as I move about my day. This is awesome and I love my feet store!!
HH
Hank H
5 days ago
5.0
I was a little skeptical about how much The Feet Store’s products could really help me with my Plantar Fasciitis pain compared to over the counter products. I was also concerned about high pressure sales tactics. Oh, how wrong I was, on both counts. The difference between their inserts and over the counter ones are like night and day. So much so, that my wife even got fitted for some inserts for her foot and knee pain. The store rep, Dawn, was awesome. She was very informative, kind, while also being professional. She never pressured us. Her coworker, Guillermo, was nice, too. We both left the store very happy with our purchase and experience.
RC
Rossie Culpepper
Mar 3, 2026
1.0
( These comments are my opinion, and subjective interpretations of my personal experience) That being said, If I could give it less, I would:
Their (initial) objective is to get you locked into a LONG drawn out process [ ever been subject to a timeshare sales pitch? ......same concept ]
They refuse to even estimate a price range, they insult you with phrases like 'You scare easily' , ' You dont know the cost before you go to a doctor ' ( hint: YES YOU DO, and you aren't doctors.....not even close )
They also do not tell you the following (serious) issues:
1) Aggressive no refund policy
2) sometime it doesn't work
3) sometimes it makes it worse (no refunds)
4) their business model is to get as much money from you as possible
5) they use your pain as leverage to induce you to buy more 'orthotics' than you actually need.
6) This is NOT a medical solution.
7) It isn't a 'one and done' situation there are 3 three stages of 'orthotics' so they certainly dont tell you that in the commercials........
Their salespeople are hi-pressure con-artists
FOLKS Seriously: If you have serious foot pain, GO TO A LICENSED PODIATRIST!!!! In the long run, it will be cheaper, and you will have a better chance of getting better. It really saddens me that a company (or the salespeople representing that company) could be misleading in such a manner.
PS: I had already walked out, but my wonderful wife finally got the salesperson to admit that sometimes the cost is $3000 or more.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet Arch Supports different from regular inserts or insoles?
Good Feet Arch Supports provide firm, yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief, unlike typical inserts or insoles.
Can arch supports help if I buy good shoes but still experience foot pain?
Yes, many foot discomforts arise from the foot's structure, not the shoes. Good arch supports stabilize the foot and can minimize or alleviate pain related to common foot problems.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6 and up. The store stocks a full inventory, so once fitted, you can take your arch supports home immediately.
How can I get a free fitting at The Good Feet Store?
Simply visit your local Good Feet Store for a free, no-obligation personalized fitting. Appointments are not necessary but can be scheduled if preferred.
Can I use my HSA or FSA funds to purchase arch supports at this store?
Yes, arch supports are eligible for purchase with HSA, FSA, or HRA accounts. However, verify with your plan administrator first as some accounts like LPFSA or DCFSA do not cover them.
What are the store hours for The Good Feet Store in Jacksonville?
Monday through Friday: 10 AM to 6 PM, Saturday: 9 AM to 5 PM, Sunday: 12 PM to 4 PM. The store is closed on holidays like Thanksgiving, Christmas, and New Year's Day.
Does The Good Feet Store have wheelchair accessible restrooms?
Yes, the store has both restrooms and wheelchair accessible restrooms available for customers.
What are some dining options near The Good Feet Store at 4906 Town Center Parkway?
Nearby dining includes Keke's Breakfast Cafe for brunch, The Yard Milkshake Bar for treats, Chuy’s for Tex-Mex meals, and Hopdoddy Burger Bar for American cuisine, all convenient for stopping by before or after your visit.
Are there any fitness or wellness centers nearby The Good Feet Store in Jacksonville?
Yes, ISI Elite Training - St. Johns Town Center gym and TC Nail Spa for beauty and nail services are nearby, making it easy to combine foot care with fitness or relaxation sessions.
What other shopping options are close to The Good Feet Store on Town Center Parkway?
Close shopping options include Best Buy for electronics, PGA TOUR Superstore for sporting goods, and Diamonds Direct for jewelry, allowing for a variety of shopping experiences near your visit.
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