Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
868 reviews
5 stars
592
4 stars
132
3 stars
35
2 stars
28
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and unprofessional behavior.
Cleanliness
Many customers appreciated the cleanliness of the gym and bathrooms, though some noted inconsistencies.
Facilities
Facilities are generally well-maintained, but some customers reported issues with equipment and temperature control.
Membership Issues
Several complaints about billing practices and difficulties in canceling memberships.
Atmosphere
The gym is described as a friendly, non-judgmental environment, although some felt unwelcome due to staff attitudes.
- IAIssac Ben Avram3 days ago4.0I disliked the loud music. I like listening to my own stuff and relaxing when taking a shower. Now what I did like that gave it a solid 4 star is the following: 1. Great location to go after late at night after work. 2. Friendly staff 3. Clean and not overbearing with chemical smells of the cleaning products 4. Good air quality circulation 5. Shower is spacious, good water pressure to be able to clean myself properly. Good hot water temperature, however once the water gets cool am not sure if it takes a while for to get hot again if that's what I want. Also two hooks to hang what I need 6. Spacious private changing/dressing room area with a chair and hooks It left a good impression on me to come back another time and workout as well. This is definitely a better experience for me than other planet fitness I've been to in Jacksonville and around the US. Thank you to your staff at this location and for the owner for being thoughtful on what the members would appreciate. 11.21.2015. Late review 1:30am! 6. Spacious
- CAC All5 days ago5.0Mirza was working the front desk and handle my phone calls perfectly two times in a row. Thank You Mirza
- JIJames Lincoln Fralick IINov 5, 20255.0Awesome place
- JJJeremy JohnsonOct 24, 20251.0I was advertised and bought a "yearly membership" in August. Two months later they're sending me monthly charges I have to dispute with my bank because they don't offer yearly memberships at that location. Fraud and theft.
- ASAlex SosaAug 31, 20255.0Great location
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness at Jacksonville (Promenade Shopping Center)?
Planet Fitness is open 24 hours every day of the week, including weekends. Specific holiday hours may vary.
Where is Planet Fitness located in Jacksonville?
Planet Fitness is located at 8595 Beach Boulevard, Jacksonville, FL 32216, inside the Promenade Shopping Center.
What kind of gym facilities and atmosphere does Planet Fitness offer?
Planet Fitness offers best-in-class equipment in a welcoming space that promotes a Judgement Free Zone® where members can build strength at their own pace.
How many Planet Fitness locations are there and can I find others near Jacksonville?
There are over 2,700 Planet Fitness locations nationwide, including this one in Jacksonville at the Promenade Shopping Center.
Does Planet Fitness offer an app for workouts and gym management?
Yes, you can download the Planet Fitness app on iOS and Android for workouts and managing your membership.
What membership options are available at the Jacksonville Planet Fitness?
Visit https://www.planetfitness.com/gym-memberships for membership pricing and options for the Jacksonville location.
What nearby beauty and spa services can I visit after my workout at Planet Fitness?
Nearby beauty and spa options include My Salon Suite, Balancesthetic Spa, Revive Massage Therapy, Pinay Beauty Salon, Zylash Beauty Co., Wicked Beauty Jax, Aura Of Beauty, L Neco Hair Studio, Massage by Cora, Cutz & Stylz By Elle, and Tayla's Touch.
Are there any convenient retail stores or services near Planet Fitness Jacksonville?
Yes, nearby retail and services include Dollar General, USA Smoke Shop & Tattoo Supply, Smoke Shop And Tattoo Supply, Bella Vision Custom Print and Gift, Angel Aid Thrift Store, Western Union, BoostMobile-Jrc Wireless Beach Blvd, and Ryo Tobacco Express.
What nearby recreational or educational places can I explore near Planet Fitness?
Nearby you can find Showtime USA Jacksonville, FL (performing arts and dance school), Barbara Thompson School of Dance, and Marine Corps RSS Jacksonville Beach (government office).
How can nearby places like My Salon Suite or Revive Massage Therapy complement my visit to Planet Fitness?
After your workout at Planet Fitness, you can relax or refresh yourself at nearby places like My Salon Suite for beauty treatments or Revive Massage Therapy for relaxing massages, making it convenient to combine fitness with self-care.