Planet Fitness

4.5
290 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3566 Blanding Blvd, Jacksonville, FL
32210, United States

Hours

Reviews

4.5
290 reviews
5 stars
228
4 stars
28
3 stars
7
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is generally reported as clean, with well-maintained locker rooms and equipment, although some customers noted issues with restroom cleanliness and shower temperatures.

Staff Attitude

Feedback on staff is mixed; while many customers praised the friendliness and helpfulness of the staff, others reported rude or unprofessional behavior from certain employees.

Equipment Availability

The gym is well-stocked with a variety of equipment, but some machines have been reported as out of service for extended periods.

Customer Service

Customer service experiences vary widely, with some customers expressing satisfaction with assistance received, while others reported frustrating experiences with staff and management.

Operating Hours

Several reviews mentioned dissatisfaction with the gym's operating hours, particularly the reduction from 24/7 access, which has led to cancellations from some members.
  • TM
    Tracey Morrissey
    6 days ago
    5.0
    Love working out here
  • BH
    Brandon Hillard
    Nov 6, 2025
    5.0
    I work out here three days a weeks for less than $20 a month. What a bargain!
  • GM
    Greg Marksbury
    Nov 4, 2025
    5.0
    Fairly quiet in the mornings.
  • CD
    ciara d
    Nov 1, 2025
    4.0
    this gym is okay. i like it because of the location, it’s never too busy and theres plenty of equipment. i dislike it because the staff can be very inattentive and can be dismissive. it seems they only acknowledge people they’ve created a personal relationship with, otherwise you may be ignored. but i’m not at the gym to talk to staff so it’s not a huge problem for me. it’s only a problem when i notice no one is being checked in, meaning anyone could be walking into the gym, like the many homeless drug users in the area. more than once i’ve stood in front of the desk for many minutes while staff was talking and laughing so that i could be checked in, just for one of the members to wave me off and continue the conversation. the other day i saw someone working out in flip flops so the already loose dress code isn’t being enforced, which i’m sure is a liability issue for the gym, not the customer. i only wish this location was 24/7 like the others.
  • RS
    Raven S
    Oct 16, 2025
    1.0
    I visited the Planet Fitness on Blanding Blvd in Jacksonville, FL on Wednesday evening, October 15th and had one of the worst gym experiences I’ve ever had. The employee working the front desk, a man with a red beard, was rude, condescending, and completely unprofessional. My brother, who has been to this location before and spoke highly of it, and I came in to get day passes before committing to memberships. Instead of greeting or assisting us, the employee ignored us entirely, then walked away and held a several minute conversation about coffee with someone working out. When I finally asked if he would be helping us with our day passes, his response was, “Here at Planet Fitness we practice patience,” which was dismissive and unnecessary. He then vaguely pointed out that passes are signed in on the iPad, offering no real help or courtesy. As someone who has trained at various gyms, including high end facilities like Alphaland in Houston, I’ve never seen such disregard for potential members or customer service. Despite his attitude, we went ahead and worked out for an hour. He never came to assist us or follow up. This experience made it very clear that this Planet Fitness, and likely the brand as a whole, will not be getting my business.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Jacksonville (Cedar Hills), FL?

Planet Fitness is open Monday from 5:00 AM to midnight, Tuesday through Thursday 24 hours, Friday until 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness located in Jacksonville (Cedar Hills), FL?

It is located at 3566 Blanding Blvd, #3, Jacksonville, FL 32210, USA.