At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the staff for being friendly and helpful, although some reported rude behavior from specific employees.
Cleanliness
The gym is generally noted for being clean, but there are complaints about dirty bathrooms and inconsistent cleaning practices.
Equipment Availability
Customers appreciate the variety and availability of workout machines, with some locations having more equipment than others.
Customer Service Issues
Several reviews highlighted significant issues with customer service, including difficulties with account management and perceived scams regarding billing.
Atmosphere
The gym is described as having a positive and welcoming atmosphere, with many enjoying the 'judgment-free zone' concept.
JD
john davis
Oct 22, 2025
5.0
I dont get the bad comments on here people are just stupid. Ive been to Golds gym for freaking decades in 3 cities and this place is as good as any of them.Staff is friendly and helpful as can be too.
This is also the only gym Ive been to that has about 2 of every workout machine.Im impatient and dont like waiting so I love this. Since they got all the new equipment this place is legit.
CS
Charmaine Stuart
Oct 11, 2025
1.0
I dont like this place at all
MA
Mariam Al
Oct 7, 2025
5.0
Great
SM
Sanichka Marie
Sep 19, 2025
1.0
Your better off going to another gym. These folks will RIP you off. I closed my account a month ago. They are still taking money out my account. What's even crazier is the manager closed my account a month ago. So why are these people still taking money from me. They give you a 1 800 number which is garbage . During covid they robbed many clients and it was on the news ..My roommate warned m, he said watch out..they will drag closing your account and keep charging you. What a scam they got going on. Not happy at all
BD
Briana Cabrera Desvarieux
Aug 12, 2025
1.0
Tonight (Wednesday 8/12/25) I went to this location with my little sister (15) and father. We normally go to the Normandy location. But being that it was kinda late, we decided to try a closer location. Workout was great and initial staff was friendly. A nice man with locs at the front desk helped me and my sister out after our work out. She’s new to the gym, so I wanted to show her some of the perks that come with her membership. The man let us know we could use the hydro massage chair after the guests that were currently using it. So her and I sat at the little table by the front door, in perfect view of incoming and outgoing traffic; and of the front desk. There was a man dressed in a security uniform hanging around the front desk, conversing with the worker with the locs. I noticed him glancing at almost EVERY woman’s rear end as they passed by in that short 8 minute wait. I chalked it up to him just being a perv…I went about my business. On our way out of the black card spa, my sister (FIFTEEN) passes in front of me, her rear to the front desk, to meet up with our father. The security guard very clearly goes, “mm mm mm” as if something was tasty. My gut told me something wasn’t right. I’m not ignorant but I don’t wanna wrongly accuse anybody. The man was sharing a bowl of fruit with the front desk attendant. So I made sure, “You’re talking about that fruit right?” Is how I responded. He begins to cheese uncomfortably. The man with the locs walked to the other end of the counter, hands up in the air in a surrendering gesture—away from the security guard saying, “I’m not associated with him.” To me, that suggests front desk associate knew security guard was doing something wrong. Maybe I’m making something out of nothing. But needless to say we won’t be returning to this location, and I recommend parents with teens not come here either.
What are the operating hours of Planet Fitness in Jacksonville (Oak Hill Village), FL?
Planet Fitness in Jacksonville (Oak Hill Village), FL is open 24/7 from Monday to Thursday, open until 9 PM on Fridays, and from 7 AM to 7 PM on Saturdays and Sundays. Holiday hours may vary.
Where is Planet Fitness located in Jacksonville?
Planet Fitness is located at 7628 103rd St, Units 16-20, Jacksonville, FL 32210, USA.
What fitness services and amenities does Planet Fitness Jacksonville offer?
The gym offers Classic Access, free in-club fitness training, mobile app workouts, tanning salon, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, personal and virtual fitness training, and more.
Does Planet Fitness provide a mobile app to enhance workout experience?
Yes, Planet Fitness provides a mobile app available on iOS and Android that offers hundreds of ways to get strong and enhance your workout experience.
Is Planet Fitness an inclusive gym for all experience levels?
Yes, Planet Fitness provides a welcoming Judgement Free Zone® for everyone to build strength at their own pace regardless of their fitness background.
How can I contact Planet Fitness Jacksonville (Oak Hill Village)?
You can reach Planet Fitness at +1 904-900-1651 for any inquiries or assistance.
What nearby dining options are available around Planet Fitness?
Nearby dining options include Little Caesars Pizza, Hot Wok Chinese Restaurant, Nino's Pinoy Express, Sushi Yee, ZENSHI Handcrafted Sushi, A&D Manila Bakery, and IHOP for a variety of cuisines and quick meals.
Are there any nearby services where I can do laundry after working out?
Yes, 24/7 Coin Laundry and Country Day Cleaners are nearby for laundry and dry cleaning services convenient to visit after your gym session.
What other health and wellness services are located near Planet Fitness Jacksonville?
Nearby health services include ArchWell Health medical center, Family Medicine and Rehab doctor office, Total Lab Care hospital and laboratory testing, and nearby pharmacies like Publix Pharmacy and Ricker Pharmacy.
Are there any nearby financial services or convenient stores close to Planet Fitness?
Yes, Western Union, Community First Credit Union, Fast Payday Loans, DigitalMint Bitcoin ATM, Presto! ATM, and a BP gas station with convenience store are located near Planet Fitness for your financial and convenience needs.