Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
618 reviews
5 stars
436
4 stars
84
3 stars
33
2 stars
15
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Issues
Several customers reported rude or unhelpful staff, particularly during membership cancellations and inquiries.
Cleanliness
The gym is generally described as clean, but some reviews noted inconsistent cleanliness, especially during busy hours.
Equipment Maintenance
Customers mentioned issues with broken or aging equipment, and some machines were reported as not being replaced.
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly, others were criticized for being dismissive or unprofessional.
Atmosphere
The gym is described as having a welcoming atmosphere, but some customers felt uncomfortable due to staff behavior.
- BMBelinda MoradoOct 28, 20251.0Went in to cancel my membership last week. The woman at the desk refused to to get the manager, I had to ask another employee. When the manager came out I spoke with him about just signing up less than a week ago and I was being charged for the 1.00 sign up fee that turned into 5.00. And now I have a 15.00 late fee due to the way it was advertised. The manager refused to cancel my account then told me he would look into removing the late fee and reach out to me. The manager never asked for Any of my information and when I pointed it out his face turned red and he took a photo of me. I will be canceling this account and signing up elsewhere so I can be treated like a customer. The manager Never reached out. The Manager needs training on how to be a Manager.
- M2Mega 2Oct 7, 20255.0Nice gym great selection of machines and free weights, most importantly truck driver friendly
- JPJuan emilio Martinez peraltaSep 29, 20251.0I have more than 4 years with the black membership of planet fitness using it in all states and I have never had problems in any state and with any staff who have always been very respectful people but today was the exception in this gym the people who are in today's shift are disrespectful putting themselves from you to you with the client yelling and threatening him I never believed that in a gym of such prestige something would happen so don't go to that gym I don't recommend them
- MNMarcia NavarroSep 29, 20251.0Terrible service! The staff yells at customers.
- DBDion BurkeSep 24, 20251.0My wife cancelled her membership in mid July. We were billed for August and September because the staff didn't remove the charges. She was told that she can still work out there until October 16th. We would have preferred to have our money.
Frequently Asked Questions About Planet Fitness
What is the philosophy behind Planet Fitness Jacksonville (Ft. Caroline Rd.)?
Planet Fitness believes everyone is strong in their own way and offers a welcoming Judgement Free Zone to help members build strength at their own pace.
Where is Planet Fitness Jacksonville (Ft. Caroline Rd.) located?
It is located at 6060 Fort Caroline Rd, Jacksonville, FL 32277, USA.
What are the operating hours for Planet Fitness Jacksonville (Ft. Caroline Rd.)?
The gym is open 24 hours on Tuesday through Thursday, 5:00 AM to midnight on Monday, 5:00 AM to 9:00 PM on Friday, and from 7:00 AM to 7:00 PM on weekends.
Does Planet Fitness Jacksonville (Ft. Caroline Rd.) offer any special holiday hours?
Yes, on holidays like November 27 and December 24, it is open from midnight to 1:00 PM, and on others such as December 26, it operates from 5:00 AM to 9:00 PM.
What services can I expect at Planet Fitness Jacksonville (Ft. Caroline Rd.)?
Services include ClassicAccess, Mobile App access, free in-club fitness training, tanning, massage chairs, hydro-massage, and fitness training, among others.
How can I find out about gym membership pricing for Planet Fitness Jacksonville?
You can learn about gym memberships either by visiting their pricing page online or through their mobile app.
Is there a mobile app available for Planet Fitness members?
Yes, Planet Fitness has both iOS and Android apps that offer hundreds of ways to get strong and manage your workouts.
Are there any notable places near Planet Fitness Jacksonville that I can visit?
Nearby are Winn-Dixie at Ft Caroline Trading Post for groceries, Great Wall for Asian dining, and Ft Caroline Laundry for convenient laundry services.
Can I find professional services or locksmiths near Planet Fitness Jacksonville?
Yes, KeyMe Locksmiths, Keys Locksmith, and Ben Lock & Key are all nearby for any locksmith or key services you may need.
Are there other fitness or recreational facilities near Planet Fitness Jacksonville?
Yes, Las Palmas Racquet Club is nearby, offering tennis courts and active life opportunities you might want to combine with your fitness routine.