Pearle Vision

3.9
135 reviews

About

Eye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Jacksonville provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We work with most major health and vision plans, and welcome your current prescription. Eye exams are available by Independent Doctors of Optometry at or next to Pearle Vision in most states. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
11406 San Jose Blvd., Jacksonville, FL
32223, United States

Hours

Reviews

3.9
135 reviews
5 stars
92
4 stars
2
3 stars
2
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness and professionalism, others were criticized for poor attitudes and unhelpfulness.

Doctor Experience

Dr. Sudduth is frequently highlighted for his thoroughness, professionalism, and ability to address patient concerns effectively.

Product Quality

Several customers reported issues with the quality of glasses and lenses, including defects and dissatisfaction with prescriptions.

Appointment Management

There are complaints about appointment scheduling and management, including issues with rescheduling and perceived inflexibility.

Staff Attitude

While some staff were noted for their friendliness and helpfulness, others were described as rude or dismissive, leading to a negative customer experience.
  • JV
    John Vaverka
    Dec 27, 2025
    5.0
    Absolutely the best professional treatment. I sat on my glasses, thought it was ruined. They repaired them in less than 10 minutes...FREE of charge.
  • JG
    J Gallo
    Dec 9, 2025
    1.0
    I am pulling my whole family from going to this place. We are no longer customers. They are forcing me to either pay $30 or do a dilation. I'm not doing that. I just want my eye exam. I driving on my own and cannot get dilation. Just give me the exam. If you're forcing people to pay $30 for something they shouldn't have to do, you're going to lose customers. You lost this one and three others of my family. I had an appointment at 5:00 today and I walked out. I just wasted my whole afternoon and took time off for this just to find out I can't even get my eyes looked at.
  • DA
    Duke Addison
    Nov 29, 2025
    5.0
    Kensea and Rob were great to work with . They repaired my glasses by replacing the nose pieces in no time at all . Excellent attitude. I will be back . Duke
  • CM
    Cynthia Montello
    Nov 8, 2025
    5.0
    I was having a major problem with my eye. I went to Florida Eye Specialists twice, two different doctors, and they were unable to help me at all. I made an appointment with Pearle Vision and saw Dr. Sudduth. I told him everything that had happened and he was able to diagnose me immediately. He gave me instructions for home and drops for my eyes. Within a day my eye was much better. He really is amazing and has the ability to think wholly, simply and logically. I truly believe that “specialists” have lost the ability to see the whole picture.
  • SS
    Scott Kelly (Scott)
    Oct 25, 2025
    5.0
    Wonderful staff. Courteous and professional.

Frequently Asked Questions About Pearle Vision

What types of eye care services does Pearle Vision in Jacksonville provide?

Pearle Vision offers eye examinations, optomap retinal exams (varies by location), and digital retinal photos (varies by location).

What brands of eyewear can I find at Pearle Vision on San Jose Blvd?

You can find eyewear from popular brands such as Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.