Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Jacksonville provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
504 reviews
5 stars
424
4 stars
13
3 stars7
2 stars
9
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific team members like Jessica and Dr. Moran for their exceptional service.
Professionalism
Customers noted the professionalism of both the staff and doctors, with thorough examinations and clear communication being common themes.
Cleanliness and Atmosphere
The store was described as clean, well-organized, and welcoming, contributing to a positive overall experience.
Efficiency
Many reviews mentioned quick and efficient service, with minimal wait times for appointments and exams.
Mixed Experiences
While most feedback was positive, there were a few mentions of poor customer service from specific staff members, indicating inconsistency in experiences.
- ASAgnieszka StodulskaJan 5, 20265.0I highly recommend this optician. Despite being extremely busy at the end of the year, Jessica went above and beyond to help me place my glasses order just before the year ended. She was kind, patient, and incredibly helpful throughout the whole process. I truly appreciate her effort and excellent customer service!
- JHJerrod HarrisJan 2, 20264.0The doctor was awesome, the facility was nice and clean. It would have been a 5 star review had it not been for the customer service. The representative that was assisting my brother and I seemed to be very helpful at first and then I realized her numbers weren’t adding up. The reason was she was up charging everything and trying to convince us that it was the way insurance bills things. The same glasses she was trying to sell for $380 after her “extra discounts” I purchased from Target Optical for $179. I hate that I feel like she was going to take advantage of us.
- RBray brownDec 27, 20255.0Great experience at Pearl Vision! The store was clean, well organized, and the staff was very welcoming. Jessica was a huge help patient, knowledgeable, and genuinely made the process easy from start to finish. She took the time to explain my options and made sure I was comfortable with my choice. Highly recommend asking for Jessica if you visit!
- CCCourtney CushionDec 27, 20255.0I had a great experience at Pearle Vision thanks to Jessica. She was patient, knowledgeable, and took the time to make sure I understood all of my options without feeling rushed or pressured. Customer service like this makes a big difference, and it’s why I’ll continue coming back.
- JCJR CushionDec 27, 20255.0I want to give a special shout-out to Jessica at Pearle Vision. From the moment I walked in, she and the staff were kind, attentive, and genuinely helpful. They made what can sometimes feel like an overwhelming process smooth and stress-free. It’s clear they truly care about their customers.
Frequently Asked Questions About Pearle Vision
Where is Pearle Vision located in Jacksonville?
Pearle Vision is located at 4413 Town Center Parkway, Jacksonville, FL 32246, inside the St. Johns Town Center.
What are Pearle Vision's operating hours?
Pearle Vision is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. It is closed on Wednesdays and Sundays.
What types of eye care services does Pearle Vision offer?
Pearle Vision offers eye examinations, including Optomap retinal exams, as well as prescription eyewear and digital retinal photos (availability varies by location).
Which designer eyewear brands can I find at Pearle Vision?
You can find brands such as Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more at Pearle Vision.
Does Pearle Vision accept insurance plans?
Yes, Pearle Vision works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare, and many locations are EyeMed PLUS Providers. Check with this center for specific accepted plans.
What payment methods are accepted at Pearle Vision?
Pearle Vision accepts cash, check, Discover, Mastercard, and Visa as payment options.
How can I schedule an eye exam appointment with Pearle Vision?
You can schedule an eye exam online via their reservation link: https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21129028
What nearby places can I visit before or after my appointment at Pearle Vision?
Nearby you can visit Kingdom Sushi Jacksonville for Japanese cuisine, The Great Frame Up for custom framing services, or enjoy a haircut at Sport Clips Haircuts of Jacksonville - St Johns Town Center.
Are there convenient dining options near Pearle Vision?
Yes, there are several dining options nearby including Quiznos for fast food, Seasons Of Japan for Japanese food, and Five Guys for burgers.
Can I find other health and wellness services close to Pearle Vision?
Yes, The Joint Chiropractic offers chiropractic and massage services nearby, and WW (Weight Watchers) provides weight loss and health support close to Pearle Vision.