Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.2
49 reviews
5 stars
26
4 stars0
3 stars
2
2 stars0
1 star
21
- ASAllen S.Oct 17, 20255.0Jeff Stout at Fletcher's and National Mobility & Seating deserves five stars! He provided truly exceptional service for almost seven years, helping us navigate the process of getting not just one, but two power wheelchairs. His expertise and dedication made a huge difference. Highly recommend reaching out to Jeff for any mobility needs!
- AFaaron follisOct 16, 20253.0Yesterday, I visited the Jacksonville branch regarding an ongoing issue with my power chair. I have worked with NSAM staff for several years, including many who joined from Fletchers Medical Supplies after the acquisition. During my visit, I spoke to two technicians: Tyson and “Junior.” Junior, whom I have previously worked with, was helpful and demonstrated understanding of the issue at hand. He is currently managing a few work orders for me to address the problems efficiently. Tyson, who typically serves as the traveling technician, demonstrated valuable expertise during the visit. in the initial diagnosis of the power issue and noted that it may require additional attention. Throughout my interactions with Tyson, I have observed that he possesses strong technical skills, However, there is an opportunity for improvement in acknowledging and appreciating the knowledge and experience of patients, particularly those familiar with equipment behavior. He has a habit of talking over people and comes across as a know it all. With extensive firsthand experience operating both power chairs (from age 15) and manual chairs (from age 3), I am well-versed in their maintenance and battery management. Tyson recommended adjustments to my daily routines to help conserve battery life, such as seeking shaded areas along my commute to the bus stop and school where I’m employed. Over the years, I have rarely encountered repeated issues requiring multiple visits for repairs or battery replacements. It is important to note that reliable mobility equipment is essential for many individuals with disabilities, as it enables us to fulfill professional and personal responsibilities. Unlike temporary conditions, ongoing access to functioning equipment is necessary for maintaining independence and meeting obligations.
- CCChristy CorumOct 2, 20255.0I recently received my new wheelchair from National Seating & Mobility. Jeff Stout has helped me with my chairs for many years now and is great. This time was no different and he helped me with the process and last adjustments needed. He really knows his stuff about the chairs and he truly cares! Overall a great experience and I'm very happy with my new chair!
- SKSusan KingSep 2, 20255.0Jeff Stout has provided wheelchair service for my son for 8 years. He has always provided excellent service. He is thorough, caring, very responsive and wonderful to work with. Our experience with national mobility has also been excellent. Highly recommend.
- LMLinda MooresJul 8, 20251.0Our son has a disabling condition called Larsen’s Syndrome. It causes multiple joint dislocations, spinal deformities, severe pain and osteoporosis as well as neuropathy and other disorders. He has a permanent tracheostomy. Yet NSM saddled him with a power wheelchair so small that he has to add two cushions to the seat. The back and headrest were already too low and this makes it worse. His breathing difficulty along with cervical and thoracic deformities make it especially important that his neck and back be properly supported. They are not; NSM doesn’t care. He doesn’t have full flexion in his knees so the seat should be high enough to account for this. But it isn’t; NSM doesn’t care. We complained to the technician who delivered it and have made subsequent phone calls to the company for months, all to no avail. The physician ordered another evaluation to rectify the situation but the NSM therapist still refused to exchange the chair for one that fits him. I don’t think JD’s condition and limitations have been properly assessed but they do not seem interested in doing so. The chair is still in the rent to own time frame so what is their problem? Why is NSM being so difficult? Medicare will only provide a chair every five years. Something has to be done!
Frequently Asked Questions About National Seating & Mobility
What type of mobility solutions does National Seating & Mobility in Jacksonville provide?
National Seating & Mobility offers one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client to promote independence and self-reliance.
Where is National Seating & Mobility located in Jacksonville?
It is located at 11651 Central Pkwy, Ste 121, Jacksonville, FL 32224, USA.
What are the operating hours for National Seating & Mobility in Jacksonville?
They are open Monday through Friday from 8:30 AM to 5:00 PM, and closed on weekends and major holidays.
How can I contact National Seating & Mobility in Jacksonville for inquiries or support?
You can reach them by phone at +1 904-641-6585 or by email at Jacksonville@nsm-seating.com.
Does National Seating & Mobility accept credit card payments?
Yes, they accept credit card payments and do not require cash only.
What specialized services does National Seating & Mobility offer?
They provide remote evaluations and service & repair for mobility equipment.
Is National Seating & Mobility affiliated with any professional associations?
Yes, it is affiliated with RESNA (Rehabilitation Engineering and Assistive Technology Society of North America) and NRRTS (National Rehabilitation Registry of Technology Suppliers).
What nearby places can I visit around National Seating & Mobility at 11651 Central Pkwy?
Nearby places include WorkshopJax (an education center), Calvary Chapel Jacksonville (a church), and the Great Escape Room Jacksonville (an entertainment venue).
How can nearby locations like River City Physical Therapy benefit customers of National Seating & Mobility?
Customers can access complementary rehabilitation services at River City Physical Therapy nearby, helping with recovery and therapy alongside mobility solutions.
Are there home improvement resources close to National Seating & Mobility for accessibility needs?
Yes, locations such as Leaf Home Stair Lift and Leaf Home Garage Flooring are nearby, offering home modifications that might assist customers in improving home accessibility.