Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.3
53 reviews
5 stars
30
4 stars0
3 stars
2
2 stars0
1 star
21
- SHSally HobbyDec 31, 20255.0I could not have had a better experience. I was a little overwhelmed with all the accessories on the wheelchair, but Jeff explained everything so well and with such patience that I am now comfortable maneuvering my wheelchair myself. I thank all who were instrumental in helping my purchase, as it has changed my life!
- KHKelli HansonDec 30, 20255.0Tyson was awesome! He took the time to full adjust and explain everything about the chair. He was patient and meticulous.
- SLSarah LarrabeeDec 19, 20255.0We are incredibly thankful for National Seating and Mobility and the care they have provided our family for nearly 20 years. They have taken care of my sister’s wheelchairs with a level of consistency, dedication, and quality that is truly rare—most impressively with the same staff and the same high expectations year after year. The service and care we’ve received have always been exceptional. They don’t just provide equipment; they make us feel supported and understood, like an extension of our family. Countless hours have been spent ensuring Bri’s chairs are exactly what she needs—handling repairs, navigating approvals, and making sure nothing is overlooked. Jeff is top-notch in his professionalism, knowledge, and deep understanding of his clients’ needs. Jackie is exceptional with insurance and a strong advocate for her clients, always working to ensure needs are met. Barbara and Stephanie keep everything running smoothly and have consistently been kind, patient, and considerate to our family. The team at Brooks who asssisy with measurements and fittings goes above and beyond! We are truly blown away by this team. When you work with special needs families and provide essential equipment like wheelchairs, it becomes very clear who genuinely cares. Every person at National Seating and Mobility does—and the difference they make is profound.
- TFTsheka FurlowNov 20, 20255.0My son Harrison required a wheelchair in 2021 this company has been along this journey from his first manually chair to graduating to a power chair Nate did all measurements and build all his chairs. The staff was wonderful and 100 percent supportive. Thanks Jackie and all the other staff members
- PGPam GrothNov 19, 20251.0The worst branch I have ever dealt with. Confirmed times with their office staff, they lied about it. Never in my entire life in a wheelchair have I experienced this crap shoddy unreliable service! I am just livid being taken advantage of. We depend on our wheelchairs and to show such entitlement 🤬🤬
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What type of mobility solutions does National Seating & Mobility in Jacksonville provide?
National Seating & Mobility offers one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client to promote independence and self-reliance.
Where is National Seating & Mobility located in Jacksonville?
It is located at 11651 Central Pkwy, Ste 121, Jacksonville, FL 32224, USA.
What are the operating hours for National Seating & Mobility in Jacksonville?
They are open Monday through Friday from 8:30 AM to 5:00 PM, and closed on weekends and major holidays.
How can I contact National Seating & Mobility in Jacksonville for inquiries or support?
You can reach them by phone at +1 904-641-6585 or by email at Jacksonville@nsm-seating.com.
Does National Seating & Mobility accept credit card payments?
Yes, they accept credit card payments and do not require cash only.
What specialized services does National Seating & Mobility offer?
They provide remote evaluations and service & repair for mobility equipment.
Is National Seating & Mobility affiliated with any professional associations?
Yes, it is affiliated with RESNA (Rehabilitation Engineering and Assistive Technology Society of North America) and NRRTS (National Rehabilitation Registry of Technology Suppliers).
What nearby places can I visit around National Seating & Mobility at 11651 Central Pkwy?
Nearby places include WorkshopJax (an education center), Calvary Chapel Jacksonville (a church), and the Great Escape Room Jacksonville (an entertainment venue).
How can nearby locations like River City Physical Therapy benefit customers of National Seating & Mobility?
Customers can access complementary rehabilitation services at River City Physical Therapy nearby, helping with recovery and therapy alongside mobility solutions.
Are there home improvement resources close to National Seating & Mobility for accessibility needs?
Yes, locations such as Leaf Home Stair Lift and Leaf Home Garage Flooring are nearby, offering home modifications that might assist customers in improving home accessibility.