Business Details
About
OptometryEye Care Center
Mack Eye Care is the local eye doctor to see for all of your eye care needs in Jacksonville, FL. As your local Jacksonville optometrist, Mack Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 4668 Town Crossing Dr Jacksonville, FL 32246 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
706 reviews
5 stars
642
4 stars
18
3 stars
14
2 stars8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Professionalism
Most customers praised the staff and doctors for their professionalism, kindness, and thoroughness during eye exams.
Customer Service
Many reviews highlighted excellent customer service, with staff being friendly, helpful, and attentive to patient needs.
Cleanliness
Some customers noted issues with cleanliness in the exam rooms, indicating a need for improvement in this area.
Efficiency
Several reviews mentioned the efficiency of the appointment process, with quick check-ins and minimal wait times.
Mixed Experiences
While many had positive experiences, there were a few negative comments regarding specific staff interactions and communication issues.
- SHSophia HollandOct 1, 20255.0Dr. Mack and her entire staff are extremely professional, kind, and respectful. Their work is top-notch and always helpful. They are perfectionists and the doctor fit me in the newest lenses and I see beautifully! Their empathy is beyond incredible. Dr. Mack and her entire staff are amazing! Thank you all so very much. 10/10 stars! ⭐️
- KBKELLY BARKSDALESep 9, 20255.0My glasses were lost in a car accident. They were able to get me an appointment quickly. Very friendly staff. Good variety of glasses in different price ranges.
- SBShereen BatehSep 3, 20251.0Doctor was great. Rooms are literally filthy.
- PCPatricia CraigAug 26, 20255.0AWESOME! AWESOME! AWESOME! Dr. Mack and her staff, Rictoria and Alexis, Lencrafters! AWESOME!!!!!!’n
- SWSummer WoodsAug 5, 20255.0Dr. Eaves was excellent and to the time to explain my eye condition in a way that I could understand it! He also didn’t rush through the visual testing. I can’t tell you how many times I’ve had to refine the glasses because I was forced to make a rushed decision about which lenses was clear…1 or 2… but he gave me an opportunity to make a good choice. I’m sore that my prescription will be spot on. Thanks Dr. Eaves!!
Frequently Asked Questions About Mack Eye Care
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Mack Eye Care?
An annual eye exam can detect vision changes, eye health issues, and early signs of general health problems such as diabetes and high blood pressure. Mack Eye Care recommends scheduling your exam yearly to maintain optimal eye health.
What is involved in an eye exam at Mack Eye Care?
The exam includes a series of comprehensive tests to assess vision and eye health, followed by a discussion of results and prescription options to help you see clearly.
Is a contact lens exam different from a regular eye exam at Mack Eye Care?
A contact lens exam includes a normal eye exam to check eye health plus additional detailed measurements for the best lens fit. There is an extra fee for contact lens fitting.
What are Mack Eye Care's hours of operation?
Mack Eye Care is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 4:00 PM.
Where is Mack Eye Care located?
Mack Eye Care is located at 4668 Town Crossing Dr, Ste 143, Jacksonville, FL 32246, inside St Johns Town Center.
What payment methods does Mack Eye Care accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa for your convenience.
Is Mack Eye Care accessible for wheelchair users?
Yes, Mack Eye Care has a wheelchair accessible entrance to accommodate all patients.
How can I get to Mack Eye Care using nearby transit or landmarks?
Mack Eye Care is within St Johns Town Center, near popular spots like LensCrafters and GameStop. Using these landmarks can help you find the location easily and enjoy shopping or dining afterwards.
What nearby places can I visit before or after my appointment at Mack Eye Care?
You can explore nearby places such as Mason's Famous Lobster Rolls for seafood dining, Polish - The Nail Bar for a relaxing manicure, or The Vitamin Shoppe for health supplements, all conveniently close to Mack Eye Care.
Are there other health and wellness services near Mack Eye Care?
Yes, nearby spots like Degree Wellness spa and LaserAway offer wellness and skin care services, perfect for complementing your eye care visit.