LensCrafters

4.8
420 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4495 Roosevelt Blvd, Jacksonville, FL
32210-3382, United States

Hours

Reviews

4.8
420 reviews
5 stars
386
4 stars
9
3 stars
3
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Kennedy, Leroy, and Spencer.

Professionalism

Many customers noted the professionalism of the staff, particularly during eye exams and consultations, although there were a few complaints about unprofessional behavior from some employees.

Service Speed

Customers frequently commented on the quick service, with many stating they were in and out efficiently, especially for repairs and adjustments.

Mixed Experiences

While many had positive experiences, some customers reported issues with billing, insurance, and perceived pressure during the sales process.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, highlighting the variety of options available.
  • JR
    Jasmine R
    Dec 29, 2025
    5.0
    Quick and friendly. Thanks
  • OP
    Ozzie Presley
    Dec 26, 2025
    5.0
    Awesome service
  • MA
    Mohamed Antar
    Dec 13, 2025
    5.0
    Excellent service on time
  • MM
    Mike Minix
    Dec 3, 2025
    5.0
    They craft lenses but not reading lenses for AI glasses.
  • LH
    Lindsay Hodges
    Oct 15, 2025
    5.0
    Fantastic experience! Attentive fast and friendly!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.