Brand Certified
LensCrafters
4.5(478 reviews)
Certified by LensCrafters • Mar 15, 2026
Business Details
4668 Town Crossing Dr, Jacksonville, FL
32246-7422, United States
Certified by LensCrafters • Mar 15, 2026
(904) 641-2738
Certified by LensCrafters • Mar 15, 2026
https://local.lenscrafters.com/fl/jacksonville/4668-town-crossing-dr.html
Certified by LensCrafters • Mar 15, 2026
About
Certified by LensCrafters • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 15, 2026
Hours
Certified by LensCrafters • Mar 15, 2026
Reviews
4.5
478 reviews
5 stars
401
4 stars
12
3 stars3
2 stars
11
1 star
51
- DDDanelle4 days ago1.0Absolutely the WORST service and care I have ever had with LensCrafters!!! 1st trip they did a half assed eye exam and gave me a script for lenses that was so bad I ended up with a headache after wearing my glasses. Took 2 weeks to get an appointment to have my eyes rechecked and the prescription changed then told it would take 10 days to get the lenses and an additional $91 dollars after paying over $300 the first visit. No sooner left and they call me telling me I didn't pay for something the first time and if I didn't pay another $89 they would cancel my order completely and not correct my glasses. After arguing and emailing the copy of my receipts from the first visit they tell me it was not posted my account correctly the first time. Again the worst customer service at this location!!! I've used LensCrafters for about 20 years but I will drive out of the way not to ever go to this location again!! Save your money and go somewhere else.
- MWMichael WaughMar 3, 20265.0Outstanding experience at Lenscrafters at the Town Center. The exam was efficient and thorough. Adrianna provided excellent service providing all my options for glasses and/or contacts. I could not recommend them more.
- DSDaniel SpitaleFeb 27, 20265.0After not having the best experience at another linscrafters (that I won't mention). I popped in today with not the best expectations. However, an amazing rep named Nicki-Ray completely saved me from my lencrafter doubts. She was attentive, thorough and extremely knowledgeable and professional! In short, she was awesome! I walked out with 2 new orders and couldn't be happier. Thank you Nicki for all your help. You have a new customer for life. I strongly recommend her services and wisdom.
- SWSorsha WillisFeb 24, 20265.0I cant remember her name (I believe shes of Asian descent) but she was so awesome and personable! Absolutely love working with her. Thank you for your help. I cant wait until my lenses for my Meta Raybans to come in.
- WBWendi BergeronFeb 7, 20265.0Kayla is one of the sweetest ladies in the office. She helped me find the perfect frames and did a lot to help with getting the best lenses. 10 out of 10, highly recommend. Thank you for making the purchase of my glasses painless!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters offer at this location?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology products.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the operating hours for LensCrafters?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at this LensCrafters location?
You can schedule your eye exam online via LensCrafters' official scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=3209&storeId=10851
What brands of eyewear are available at LensCrafters in Jacksonville?
This LensCrafters location carries a wide range of designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment methods does LensCrafters accept?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
How accessible is this LensCrafters location for people with disabilities?
This LensCrafters location has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby places can I visit before or after my appointment at LensCrafters?
Nearby you can visit Paul Mitchell The School Jacksonville for beauty education, various mobile phone stores like Cricket Wireless and Tech Genies, and popular dining spots such as Mason's Famous Lobster Rolls and Shake Shack. These locations provide convenient options for shopping, food, and services around St Johns Town Center.
Are there entertainment or shopping options near LensCrafters that customers might enjoy?
Yes, near LensCrafters at St Johns Town Center, you can explore GameStop for video games and electronics, visit Men’s Wearhouse for designer clothing, enjoy sweets at Kilwin’s candy store, or relax at Polish - The Nail Bar and Blo Blow Dry Bar for beauty services.
How can nearby transit or local businesses assist customers visiting LensCrafters?
Customers can use nearby stores such as Tech Genies and Cricket Wireless as reference points or to purchase mobile accessories before or after their visit. These amenities make the shopping experience at St Johns Town Center convenient and accessible for LensCrafters customers.
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