IVFMD

Reviews

• TK

  Taylor Kleinert

  Feb 27, 2026
  1.0
  Disappointed by Billing Practices and Lack of Accountability I wish I could give NEGATIVE STARS. They are a corporation out for money, they don’t care of patients. Even my acupuncturist that works with them said they used to care about patients and since they expanded the only care about money. I had an extremely frustrating experience with this fertility clinic, primarily due to their billing practices and lack of communication regarding insurance coverage. I underwent three IUIs and one medicated treatment cycle with this clinic. My first IUI cycle was covered by insurance without issue. However, for the subsequent cycles, the office began submitting diagnosis codes that did not align with my actual medical situation. As a result, my insurance denied coverage — despite previously approving treatment. Even more concerning, required prior authorizations were not obtained when they should have been. This directly impacted my insurance coverage. Instead of correcting the issue or taking accountability, the clinic is now attempting to charge me self-pay rates for treatments that should have been covered. I am even being threatened with collections. Fertility treatment is already emotionally and financially overwhelming. Patients trust clinics not only with their health but also with proper insurance handling. Unfortunately, my experience felt more focused on revenue than patient advocacy or transparency. I strongly recommend that anyone considering treatment here double- and triple-check insurance authorizations themselves and document everything. I wish I had known to be more proactive. Very disappointing experience. UPDATE!! I emailed them 2 weeks ago explaining vet carefully what happened and what was going to happen if things were not going to be resolved. MAGICALLY Got a call from a woman name “Jessica” last week (1 week after the email was sent) who apologized and asked for more details “where everything went wrong” she said he’s going to investigate the incorrect billing and was going to follow up with an email immediately after the phone call and then a follow up phone call. One week later and NO EMAIL AND NO PHONE CALL. I called the office today and they said “oh there’s a note for someone to call you TODAY” Well today is over and of course without surprise no call. The shameful patient treatment just continuous
• JJ

  Jessica Fernandez Jimenez

  Feb 21, 2026
  5.0
  Excelente trato y me la Dr Wood es excelente me gustó que todos los tratamientos los envía hacer rápido y las citas también te las dan súper rápido la verdad que lo recomiendo mucho esta clínica es excelente
• JF

  judith fleites

  Feb 19, 2026
  5.0
  Adriana Ballestas es la mejor del mundo. Te explica como nadie y su atención y sus deseso de ayudarte son inmensos
• CC

  Carla Chipana

  Jan 24, 2026
  5.0
  Forever grateful to the incredible team at IVFMD , dr Sabrina Gerkowitz and all the cooper city office staff. Because of your care, science, and compassion, we’re finally holding our miracle in our arms. Thank you for walking with us every step of the way — this baby is proof that hope works.
• JL

  Jen Lopez

  Dec 15, 2025
  5.0
  Dr. Ellen Wood is an exceptional IVF physician. She is very knowledgeable & makes an uncomfortable process feel so much less overwhelming. My husband and I felt very secure in her hands. I also want to recognize Adrianna, the nurse practitioner, the entire nursing staff, and the lab at IVFMD Cooper City . They are kind, attentive, and incredibly responsive, always making me feel cared for. I am deeply grateful for this amazing team and would highly recommend them to anyone.