Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Butler Town Center
3630 SW 32nd Ct., Gainesville, FL
32608, United States
Hours
Reviews
4.8
148 reviews
5 stars
138
4 stars2
3 stars0
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the shopping experience.
Product Selection
Customers appreciate the wide variety of frames available, noting the stylish options and reasonable prices.
Professionalism
While most reviews highlight professionalism, there are isolated incidents of unprofessional behavior from some staff members.
Appointment Issues
Some customers experienced frustration with appointment scheduling and communication regarding their specific needs, particularly related to eye conditions.
- DSdave schiess3 days ago5.0Excellent and professional service! Such a great variety of styles!
- LRLeslie RichardsonJan 5, 20265.0Great customer service. All staff were excellent!
- MJMaricruz JuradoDec 29, 20255.0The customer service was unmatched, everyone had so much patience and really made sure we picked the best possible options for us!
- LCLarissa Cantlin-PlemonsDec 22, 20255.0The team was very friendly and patient with me. All 3 ladies helped me look through and choose glasses to bet fit me. They didn't make me feel rushed or pressured to make a decision. I ordered 2 pairs of glasses.
- RRRobertDec 15, 20255.0I went in and couldn't access my favorites on my phone. The 2 staff working found both frames just based on description of what I was looking at online. They were knowledgeable in the products available and answered every question about lenses, insurance and provided me with a detailed breakdown of pricing for everything.
Frequently Asked Questions About Warby Parker Butler Town Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Butler Town Center?
Bring your eyeballs to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription (digital or physical). If using FSA or HSA cards, bring those. This location accepts only credit and debit cards; no cash.
Does Warby Parker Butler Town Center accept vision insurance?
Yes, they're in-network with several major insurance carriers and can help you use out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments at this location?
Yes, optical measurements are available to complete your order. An optician is on-site to adjust frames for a perfect fit. Complimentary adjustments for life are offered for every Warby Parker frame.
What is the return and exchange policy?
There is a 30-day hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker Butler Town Center?
Yes, physical gift cards are available both online and in-store. E-gift cards are also offered for immediate purchase.
What are the store hours for Warby Parker Butler Town Center?
Open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Warby Parker Butler Town Center require appointments for eye exams?
Yes, appointments are required and can be booked online through their appointment reservation link.
What payment methods are accepted at Warby Parker Butler Town Center?
Credit and debit cards are accepted. The store is cashless and does not accept cash or checks.
Are there any stores nearby where I can shop for fashion accessories after visiting Warby Parker?
Yes, nearby stores for fashion accessories include Gator Mania and the Warby Parker store itself in Butler Town Center, as well as Anthropologie and Kendra Scott, offering a great shopping experience after your eyewear visit.
Where can I grab a meal or a coffee near Warby Parker Butler Town Center?
Nearby dining options include Ford's Garage Gainesville for American and burger cuisine, McDonald's for fast food, as well as cafes like Gainesville Cars & Coffee and Foxtail Coffee Co. Perfect spots to relax before or after your appointment.
Are there any nearby health and beauty services in Butler Town Center?
Yes, you can visit Charlotte Tilbury for beauty and spa services, Mode Aveda beauty salon and spa, and European Wax Center for waxing and skin care, all conveniently close for a pampering session alongside your optical visit.