Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Butler Town Center
3630 SW 32nd Ct., Gainesville, FL
32608, United States
Hours
Reviews
4.8
137 reviews
5 stars
128
4 stars2
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the shopping experience.
Product Selection
Customers appreciate the wide variety of frames and options available, often highlighting the quality and affordability of the products.
Professionalism
While most reviews praise the professionalism of the staff, there are a few mentions of unprofessional behavior from some associates.
Overall Experience
Many customers report a positive and enjoyable shopping experience, often noting the efficiency and welcoming atmosphere of the store.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, feeling that they were charged more than expected or that they were pressured into purchases.
- JYJen YuNov 15, 20255.0The test went comfortably and everyone was so welcoming and helpful. After the test, one of the associates had glasses picked out that I might like.. I wasn't expecting that- she should be a personal stylist- she picked out exactly the glasses I would have picked for myself and I chose the first pair I tried on. Seriously, they're doing amazing in their work over there
- SBSarah BoschNov 14, 20255.0I like my experiences here. Recommend
- LMLaura MorrowNov 8, 20255.0We had a wonderful experience! Megan did a great job from the moment we walked into the store until we left! She was helpful and patient during the exam, explaining everything perfectly! When the exam was over, she had preselected glasses sitting out for us to look at. The experience was great because of Megan!
- SSStacyOct 30, 20255.0Friendly helpful staff
- BPBeverly ParkerOct 18, 20251.0Will never go here again. Younger associate was very nice, eager to help me. Older one was not very pleasant. I called customer service and made a complaint but never received a call back.
Frequently Asked Questions About Warby Parker Butler Town Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Butler Town Center?
Bring your eyeballs to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription (digital or physical). If using FSA or HSA cards, bring those. This location accepts only credit and debit cards; no cash.
Does Warby Parker Butler Town Center accept vision insurance?
Yes, they're in-network with several major insurance carriers and can help you use out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments at this location?
Yes, optical measurements are available to complete your order. An optician is on-site to adjust frames for a perfect fit. Complimentary adjustments for life are offered for every Warby Parker frame.
What is the return and exchange policy?
There is a 30-day hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker Butler Town Center?
Yes, physical gift cards are available both online and in-store. E-gift cards are also offered for immediate purchase.
What are the store hours for Warby Parker Butler Town Center?
Open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Warby Parker Butler Town Center require appointments for eye exams?
Yes, appointments are required and can be booked online through their appointment reservation link.
What payment methods are accepted at Warby Parker Butler Town Center?
Credit and debit cards are accepted. The store is cashless and does not accept cash or checks.
Are there any stores nearby where I can shop for fashion accessories after visiting Warby Parker?
Yes, nearby stores for fashion accessories include Gator Mania and the Warby Parker store itself in Butler Town Center, as well as Anthropologie and Kendra Scott, offering a great shopping experience after your eyewear visit.
Where can I grab a meal or a coffee near Warby Parker Butler Town Center?
Nearby dining options include Ford's Garage Gainesville for American and burger cuisine, McDonald's for fast food, as well as cafes like Gainesville Cars & Coffee and Foxtail Coffee Co. Perfect spots to relax before or after your appointment.
Are there any nearby health and beauty services in Butler Town Center?
Yes, you can visit Charlotte Tilbury for beauty and spa services, Mode Aveda beauty salon and spa, and European Wax Center for waxing and skin care, all conveniently close for a pampering session alongside your optical visit.