Pearle Vision

4.1
424 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Gainesville provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
6419 W Newberry Rd, Gainesville, FL
32605, United States

Hours

Reviews

4.1
424 reviews
5 stars
307
4 stars
23
3 stars
11
2 stars
12
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ruby received numerous positive mentions for his helpfulness and professionalism, while some staff were criticized for rudeness and poor communication.

Staff Knowledge

Customers appreciated the knowledgeable staff, particularly Ruby, who provided assistance with prescriptions and frame selections.

Appointment Issues

Several reviews highlighted long wait times and issues with scheduling, including confusion over virtual appointments and delays in receiving prescriptions.

Product Quality

While many customers enjoyed the selection of glasses, there were complaints about incorrect prescriptions and the need for adjustments.
  • KT
    Kari Thomas
    Jan 5, 2026
    1.0
    The person that was in the office refused to run my health insurance for a possible discount therefore charging me the full price for the exam (over $100). Frames for an 8 year old were over $100 and very few options. I'd suggest going somewhere else for your exam/frames as this location appears to not care about helping families with affordable exams/glasses.
  • DR
    Dean Reineke
    Jan 3, 2026
    5.0
    Rudy and the tech girl I can’t remember her name, they were the greatest!
  • JM
    Jayanna Moore
    Dec 30, 2025
    1.0
    I had an absolutely awful experience at Pearle Vision in Gainesville, GA, and I strongly advise anyone considering this location to take their business elsewhere. The receptionists are rude, dismissive, and incredibly unknowledgeable. I was given a prescription that was clearly 5–6 years old, not the new one the doctor had just prescribed. When I returned explaining that I could not see properly and that the prescription on the box was my old one (which I know because I can read and understand prescription details), I was told I was wrong and that they had done nothing incorrectly. It is unbelievable to be argued with about your own vision. Telling a patient they’re wrong when they can’t see and are pointing out a very obvious error is not only unprofessional, it’s negligent. To make matters worse, when I later called to request a copy of my prescription to be emailed or mailed to me, I was told I would have to physically come into the location to get it—despite the fact that this office is over an hour away from my home. This information was completely incorrect. Thankfully, someone from the call center overheard the conversation, stepped in, and sent me my prescription themselves—clearly because the receptionist either did not know what she was doing or simply didn’t want to do her job. No accountability. No effort to correct mistakes. Just attitude and misinformation. Even if the doctor is competent, the front desk staff alone makes this place not worth the headache. Poor communication, poor work ethic, and zero respect for patients. Save yourself the frustration and go somewhere else.
  • HL
    Howard Liao
    Dec 30, 2025
    5.0
    Go with Ruby—he provided the best service for me today. I’m very thankful.
  • BM
    Brenda Martin
    Dec 18, 2025
    4.0
    Things went well people were nice. The glasses cost more than I thought they would.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Gainesville, FL?

Pearle Vision is located at 6419 W Newberry Rd, Ste B3, Gainesville, FL 32605 inside The Oaks Mall.

What are the operating hours of Pearle Vision in Gainesville?

Pearle Vision in Gainesville is open Tuesday through Saturday from 10:00 AM to 6:00 PM and is closed on Mondays and Sundays.