LensCrafters

4.1
319 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6419 W Newberry Rd, Gainesville, FL
32605-4310, United States

Hours

Reviews

4.1
319 reviews
5 stars
236
4 stars
7
3 stars
2
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being helpful, friendly, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Product Quality

Customers appreciate the quality of the glasses and lenses, noting that the selection is varied and stylish.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding customer service inconsistencies and issues with insurance acceptance.

Repair Services

The store is recognized for its willingness to assist with repairs and adjustments, often at no charge, which has left a positive impression on customers.
  • KS
    Kiara Sills
    Jan 5, 2026
    5.0
    Spencer the team lead did an amazing job helping me out. He was able to help me find the best price, and also helped repair my current glasses. He was very nice, thorough and the best customer service
  • JN
    Jay Nick
    Jan 1, 2026
    5.0
    I have been to many other eye places and I will definitely be back to this Lenscrafters. Kristina was very patient and helped me understand the differences in the progressive lenses as I've never worn them before now. She was great!!
  • DS
    Don Sundberg
    Dec 26, 2025
    5.0
    Extremely helpful and knowledgeable. Staff goes out of their way to get you exactly what you want and need. Thank you!
  • JJ
    J
    Dec 11, 2025
    5.0
    Kristina was really helpful. I've been going there for years and will continue going back there!!
  • MC
    Moe Colón
    Dec 4, 2025
    5.0
    Kristina was amazing she was patient while asking questions of things she wasn't sure of to her manager to make sure I got the best price and best pair I cant wait to come back and work with her again

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.