Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
305 reviews
5 stars
222
4 stars
7
3 stars2
2 stars
12
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, helpfulness, and professionalism, with specific mentions of individuals like Aleysha, Gia, and Spencer.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, particularly with specific staff members and issues related to insurance and prescriptions.
Quick Repairs
Several customers appreciated the quick and efficient repair services offered, often at no charge, which contributed to positive experiences.
Product Knowledge
Customers noted the staff's expertise in helping them choose frames and lenses, with many expressing satisfaction with the selection and quality of products.
Appointment Issues
A few reviews mentioned frustrations with appointment scheduling and wait times, indicating a need for improvement in this area.
- DWDouglas WardNov 13, 20255.0The best examination I ever had put the VA in Ultima care to shame absolutely fantastic
- DBDanielle BarryOct 27, 20251.0Absolutely terrible customer service. And they are not Lens crafters they are some Other name so don’t go to them if your insurance takes lens crafters because they won’t take it, they also will not let you know in advance that they don’t take your insurance until after you visit. I had numerous conversations via phone and face to face each time the customer service was horrible. Definitely do not recommend lens crafters in the Oaks Mall.
- TMTim Pagel Construction Office ManagerOct 25, 20255.0Amazing staff
- AFaldo fantinOct 19, 20255.0Fixed my nose pad in 1 minute. Great service
- PCPranada ComtoisOct 13, 20251.0The optometrists inside the Lenscrafter's store are not part of LensCrafters -- they're a completely different company. I received an incorrect prescription -- a series of mistakes on their side. One misstep was telling me to go ahead and buy glasses though I said we should check the prescription. I bought glasses from Zenni online. The glasses were, of course, wrong. The office manager of the doctors said he wouldn't reimburse me for the glasses, nor did he offer to refund my $40 co-pay. In fact, he told me to get Zenni, who made my glasses (correctly following the prescription they gave), to give me a full refund for the glasses. Don't expect the doctors office in the store to stand behind their work.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters in Gainesville offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure thorough eye health and vision assessment.
Which designer eyewear brands are available at LensCrafters in Gainesville?
They carry a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and Tory Burch among others.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, and welcomes all prescriptions.
What payment options are accepted at LensCrafters in Gainesville?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
What hours is LensCrafters in Gainesville open?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam online at LensCrafters?
Yes, you can conveniently schedule an eye exam online via their appointment schedule link.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup services for your convenience.
What nearby shopping options can I visit when at LensCrafters in Oaks Mall?
While visiting LensCrafters at Oaks Mall, you can also shop at American Eagle for clothing, Finish Line for shoes and sportswear, and Claire’s for fashion accessories and piercings.
Are there nearby dining options around LensCrafters at Oaks Mall?
Yes, nearby restaurants include Mi Apa Latin Cafe for Cuban and Caribbean cuisine, Red Robin Gourmet Burgers for casual dining, and Edo Japanese Steakhouse for Asian fare.
What other services or stores near LensCrafters can benefit customers?
Nearby you can find services like One Stop Shop Insurance for insurance needs, and beauty services at Gainesville Spa Center. There are also various retail stores including Victoria’s Secret, Buckle, and Foot Locker for additional shopping.