LensCrafters

4.5
232 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2312 E Sunrise Blvd, Ft Lauderdale, FL
33304-2500, United States

Hours

Reviews

4.5
232 reviews
5 stars
195
4 stars
5
3 stars
1
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, particularly highlighting individuals like Alex, Cynthia, and Joel for their exceptional service.

Doctor Experience

Dr. Radzwill received numerous commendations for his thoroughness, professionalism, and ability to make patients feel comfortable during eye exams.

Mixed Reviews on Front Desk

While some customers had positive experiences with the front desk staff, others reported poor service, lack of communication, and issues with appointment management.

Product Quality and Issues

Several customers expressed dissatisfaction with the quality of glasses and the return policy, citing delays and difficulties in resolving issues with their purchases.
  • AS
    a s
    Dec 31, 2025
    5.0
    Very helpfu and caring staff. Will definitely be back.
  • SD
    Sonam Dawani
    Dec 30, 2025
    5.0
    Variety of options. Loved the service. Ed assisted me and he is great. I come here every year
  • AG
    Anit Gupta
    Dec 30, 2025
    5.0
    Ed helped us tremendously. Very satisfied with the service. He answered all the questions patiently.
  • AN
    Anastasiia Nikitenko
    Dec 23, 2025
    5.0
    I’m grateful to Dr. Radzwill, whom I was lucky enough to see to have my vision checked and get a new prescription. This was probably my best eye exam experience ever, as I usually feel very anxious and nervous about these appointments. The doctor was very positive, yet at the same time had a calm, reassuring energy. Everything was done extremely professionally — he explained a lot about my vision, achieved very accurate results, and perfectly selected new lenses and glasses for me. I highly recommend seeing this doctor for an eye exam. Thank you so much for your excellent work!
  • ML
    Melissa Laughrey-Taieb
    Dec 14, 2025
    5.0
    Exceptional experience at LensCrafters – Galleria Mall, Ft. Lauderdale! From start to finish, this visit was outstanding. Cynthia, the licensed optician, was incredibly knowledgeable about eyewear, contacts, and the various brands available. She was so organized, thorough, and patient that I honestly thought she was the manager (she isn’t—but she absolutely should be!). She took the time to answer every question with reassurance and care, clearly explaining all my eyewear options, insurance coverage, and what was available to me. I never felt rushed and felt fully supported while finding the perfect frames. Jada completed all of the high-tech vision and eye pressure testing prior to my appointment with Dr. Radzwill, and she was extremely thorough, professional, and attentive, making the entire experience seamless and reassuring. Top-tier service, expertise, and genuine care. I highly recommend this LensCrafters location and will absolutely be sending everyone I know here!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.