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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
The local branch in fort Myers is amazing and so are the people that work in it! But the call center is by far one of the worst experiences to deal with. You’re on hold for at least 30 minutes every single time and they clearly don’t care about your problems. If you leave a message they never get back to you. If you manage to connect to the call center just save yourself the time request to talk to the local branch.
JB
Julie Butts
Oct 15, 2025
1.0
I wish I would've read these reviews before ordering from here. It would've saved me almost a year of aggravation of wrong orders and my wheelchair parts being given to another client who apparently is also named Julie and I still dont have my equipment as of yet.
DR
Dan Robinson
May 7, 2025
5.0
The game at National Seating And Mobility in Fort Myers is the best. I really like Q, one of the repair guys here at the shop. Jonathan and. Anthony rock as well! 👍
SR
Steve Rovelstad
Jun 23, 2023
5.0
I have been using this shop for my son's wheelchairs for close to twenty years. They are simply the best. Great people, great service, great results. I would not use anyone else and would enthusiastically recommend them to anyone with durable medical equipment needs. They went above and beyond to help us with our most recent issue, for which we could not be more grateful. They are an outstanding team of skilled and caring individuals.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What type of mobility solutions does National Seating & Mobility in Ft. Myers provide?
National Seating & Mobility offers one-of-a-kind mobility solutions that are designed to be comfortable, safe, and customized to work completely in sync with each client, promoting independence and self-reliance.
Where is National Seating & Mobility located in Ft. Myers?
National Seating & Mobility is located at 4300 Ford Street, Suite 101, Ft. Myers, FL 33916, USA.
What are the operating hours for National Seating & Mobility in Ft. Myers?
The facility is open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Does National Seating & Mobility offer remote evaluations and repair services?
Yes, National Seating & Mobility provides remote evaluations and service & repair for mobility equipment.
Is National Seating & Mobility wheelchair accessible and do they allow in-store shopping?
Yes, the location has wheelchair accessible parking and offers in-store shopping.
Which professional associations is National Seating & Mobility affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What should customers know about National Seating & Mobility's approach to client care?
They focus on delivering independence and self-reliance to clients of all ages and challenges, offering reassurance to families and caregivers, and providing professional clinical support to physicians and therapists.
Are there any hotels nearby where visitors can stay when visiting National Seating & Mobility?
Yes, nearby hotels include Home2 Suites by Hilton Fort Myers Colonial Blvd and Best Western Fort Myers Inn & Suites, which provide convenient accommodation options for visitors.
What dining options are available close to National Seating & Mobility in Ft. Myers?
Visitors can enjoy meals and drinks at nearby establishments such as Miller's Fort Myers Ale House and Dairy Queen Grill and Chill, offering a variety of seafood, bar options, and fast food.
Are there any community or healthcare services near National Seating & Mobility?
Yes, nearby you can find Granny Nannies of Lee and Collier Counties for home health care and hospice services, as well as DaVita Fort Myers Dialysis clinics offering specialized medical care.