Preferred Care is Southwest Florida's premier home health agency. We are proud of our reputation for providing a comprehensive approach to home health care. In addition to our clinical expertise – our care is defined by our desire to understand and meet the unique needs of our patients, their family members, and physicians.
Our team of nurses and therapists provide patients with the education, support and tools necessary to achieve the highest possible level of health and independence. Our home health services include: nursing care, physical therapy, occupational therapy, speech therapy, home health aide, and medical social workers. For patients who qualify under the Medicare Home Health Benefit, services are covered 100% by Medicare.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.