Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
375 reviews
5 stars
303
4 stars
6
3 stars0
2 stars2
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Angie and Lauryc for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and poor service, particularly from certain staff members.
Product Delivery
Several reviews mentioned delays in receiving glasses, with some customers expressing frustration over extended wait times.
Professionalism
The eye exams were generally well-received, with customers appreciating the thoroughness and professionalism of the optometrists.
Pricing Issues
Customers expressed concerns about unclear pricing and unexpected charges, particularly regarding insurance coverage and additional fees.
- RMRolando Molina6 days ago1.0Cannot recommend going here, came here for just a simple eye exam and they stated it was mandatory for to have retinal imaging when I requested for just an eye exam, they really do try to take as much money out of you as possible a few months ago even when I ordered a new frame the told me that the frames were going to be ordered brand new, they were the display frames with scratches all over them. Do not go here or any LensCrafters in the area, employee pretty much stated like it was a threat that all LensCrafters in the area are Franchised by the same doctor. It really is despicable that even a simple eye exam that should be covered by insurance LensCrafters still try to charge as much as possible. Love the company not the franchisee will only be ordering online and informing the community as to what this LensCrafters is about.
- ABAura BarnettDec 31, 20255.0The staff is so nice and attentive. 10/10 go here for your eye care needs!
- EMethan mcfarlandDec 30, 20255.0I was able to get a new pair of glasses after store closing! Very nice service
- THTricia HughesDec 14, 20251.0Was the 3rd person in line. And a person (guy) cut in front of me and tried to say he was before me and the rep blatantly took care of him. His mom did not raise him right and he thinks he’s above people. Than comes to me and she cuts me short and did not want to help me. I walked out. I was ready to spend the cash money but the rep is rude and can careless. She has a NO Customer Service.Beware!!! Horrible customer service and it’s sad to say rude people that walk into that place beware and stay away from the Edison Mall for LensCrafters!! I would go to Vision Works before I even stepped foot in that kind of place like that again!
- CMCharlie McculloughDec 14, 20255.0I know I must sound like a stockholder or an employee of LensCrafters, but the whole experience was excellent first time to buy progressive lenses. I didn’t know it was so complicated but Gabby was very patient and explained everything to me and then they had a sale going on and she had explained to me the different options of the sale and the different options of progressive lenses so and the price was very reasonable and I got two pairs of glasses and one progressive and one distance I’ve got 30 days to change the lens. If I don’t like progressive, I could change it back to distance. I got a one year warranty on both classes on both pairs. I hope the warranty is good at any LensCrafters in the country if I move or if I’m on vacation so I’m very happy not to mention the fact that I live a block away but even if I didn’t, I’d be willing to drive oh this is not my first visit. I bought all my glasses here since I moved to Fort Myers in 1986 so why do I keep coming back I guess cause I’m no I don’t guess because I’m happy I can take them in any time to be adjusted or cleaned even beyond the warranty so I’m very happy and I want you to be happy so why don’t you get your little behind over there today? OK bye
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Fort Myers offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban.
What are the operating hours of LensCrafters at 4125 S Cleveland Ave?
LensCrafters is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters in Fort Myers?
You can schedule an eye exam online through the LensCrafters website using their scheduling link or by visiting the store's reservation page.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What products can I find at LensCrafters Fort Myers location?
You can find eyeglasses, sunglasses, frames, and lenses including high definition, anti-reflective, polarized, and traditional lenses.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup service for your convenience.
What are some nearby places I can visit after my eye appointment at LensCrafters?
Nearby places include Brow Boutique for beauty and hair removal services, Regis Salon for hair and beauty needs, and Buca di Beppo, an Italian restaurant great for dining after your visit.
Are there any nearby stores where I can shop for shoes or apparel after visiting LensCrafters?
Yes, you can visit Skechers, JD Sports, and Finish Line—all nearby shoe stores, or check out rue21 and Fredericks Of Hollywood for clothing and fashion accessories.
What nearby entertainment or hobby stores are close to LensCrafters in Edison Mall?
You can visit Elite Home Gamerooms for pool and tabletop games, GameStop for video games, and Zen Garden for hobby supplies, all located near LensCrafters at Edison Mall.