Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
363 reviews
5 stars
293
4 stars
6
3 stars1
2 stars2
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Angie and Lauryc for their exceptional service.
Product Delivery
Several reviews mentioned delays in receiving glasses, with some customers expressing frustration over longer wait times compared to previous experiences.
Sales Experience
Mixed feedback on the sales process; while some found it helpful and informative, others felt that sales staff were unhelpful or pushy, leading to dissatisfaction.
Insurance Issues
Customers reported confusion and dissatisfaction regarding insurance coverage and unexpected fees, indicating a need for clearer communication about costs.
Store Environment
The store was frequently described as clean and welcoming, contributing positively to the overall customer experience.
- JBJohnny Black1 day ago5.0Lost my glasses yesterday walked in and Angie got me an appointment same day and they had my glasses ready in 30 minutes highly recommend them the staff were all very kind and helpful
- RIRalph IrelandNov 18, 20255.0Very good exam and everything went smoothly.
- HAHeather AmentNov 12, 20255.0Miss Angie and Miss Gabby were absolutely amazing. My grand daughter felt so comfortable for her 1st eye visit and they both took care of us all the way around. After my visit today I will only come here! Robert was super awesome too! Was glad to get to meet him! Love this store!
- LTLynnette TindallNov 6, 20255.0Angie is the Best!!! She was so helpful. I would recommend going to Lens Crafters in the Edison Mall and ask for her.
- SPStephen PantryOct 28, 20255.0The lady who helped me was excellent. The only problem I have is location of LensCrafters at the Edison Mall Ugh! Delivery of glasses is now 2 weeks which is big difference from years past.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Fort Myers offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban.
What are the operating hours of LensCrafters at 4125 S Cleveland Ave?
LensCrafters is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters in Fort Myers?
You can schedule an eye exam online through the LensCrafters website using their scheduling link or by visiting the store's reservation page.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What products can I find at LensCrafters Fort Myers location?
You can find eyeglasses, sunglasses, frames, and lenses including high definition, anti-reflective, polarized, and traditional lenses.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup service for your convenience.
What are some nearby places I can visit after my eye appointment at LensCrafters?
Nearby places include Brow Boutique for beauty and hair removal services, Regis Salon for hair and beauty needs, and Buca di Beppo, an Italian restaurant great for dining after your visit.
Are there any nearby stores where I can shop for shoes or apparel after visiting LensCrafters?
Yes, you can visit Skechers, JD Sports, and Finish Line—all nearby shoe stores, or check out rue21 and Fredericks Of Hollywood for clothing and fashion accessories.
What nearby entertainment or hobby stores are close to LensCrafters in Edison Mall?
You can visit Elite Home Gamerooms for pool and tabletop games, GameStop for video games, and Zen Garden for hobby supplies, all located near LensCrafters at Edison Mall.