Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
303 reviews
5 stars
253
4 stars
17
3 stars0
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Staff Performance
Specific employees, such as Clinton, Michaella, and Jessica, received multiple commendations for their exceptional service and professionalism.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding appointment management and insurance issues.
Product Selection
Customers appreciated the variety of frames available, although some felt the selection could be limited for average consumers.
Efficiency
Several reviews highlighted the quick service and efficiency in handling repairs and adjustments.
- KGKevin GeogheganNov 9, 20255.0I stopped in to see if they could adjust my glasses after I fell asleep with them on and bent them. Anna was very nice and assisted me with no charge. I was prepared to pay for the repair. I tried to even tip her and she would not accept it. Thank you Anna and staff at LensCrafters!
- NHNR HNov 8, 20255.0Great location for an eye exam and frames. Very helpful and knowledgeable team. Perfect experience.
- MCMercedes CastroOct 18, 20251.0I wish I could give 0 stars!!!! I make my son an appointment we come in my insurance is O dollar copay. They tell me the exam is $39.00 no it’s not that’s for retinal pictures which he does not need! The little boy tells me the doctor has to look at the back of his eyes nope he can get a dialation that is covered by our insurance. Mind you I’ve been in the same business for 25 years. Try to get you for photos that are not needed! Never again will I got to Lens Crafters!!!! Such a waste of our time! Eyeglass World here we come!
- JAJames Michael AstaOct 18, 20255.0Had an amazing time whole staff is very informative doctor was great he would give me information and then explain the information which a lot of doctors do not do that. And the sales rep Clinton was amazing great guy highly recommend anybody that needs to get an eye exam or glasses to LensCrafters, and definitely ask for Clinton.
- KDKyle DyckmanOct 7, 20255.0I’ve been coming to this location for years and always have been treated extremely well. Recently got a new prescription where the script was off. They were very willing to help get my glasses right even when the second pair still seemed off. They have probably seen me in this store no less than 10 times in the past 30 days and they have always met my concerns with kindness and understanding. Special thanks to both Clinton and Sharon for going above to try and make my glasses right.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Can I schedule an eye exam online at LensCrafters?
Yes, you can conveniently schedule your eye exam online through the LensCrafters scheduling portal.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you have for your optometrist.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What designer eyewear brands are available at this LensCrafters location?
They offer designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more.
What are the store hours for LensCrafters in Fort Myers?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Is LensCrafters located near any notable stores or places in Fort Myers?
Yes, LensCrafters is located in Cypress Trace Plaza near stores like Five Below, Ross Dress for Less, Bealls Outlet, and Tuesday Morning, which you can visit before or after your eye care appointment.
Are there nearby transportation options to help me get to LensCrafters?
Yes, Rapid Transportation Services, an airport shuttle and taxi service, is located nearby to assist with your transportation to and from LensCrafters.
What other health and wellness services are close to LensCrafters?
Nearby health-related places include Health Park Children Hospital and Revive Family Chiropractic, great for families or those seeking additional health care services while visiting the area.
Does LensCrafters offer any services for children or families?
LensCrafters provides comprehensive eye exams which can help determine if your child needs glasses and addresses vision needs for the whole family.