LensCrafters

4.5
305 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
13300 S Cleveland Ave, Fort Myers, FL
33907-3883, United States

Hours

Reviews

4.5
305 reviews
5 stars
254
4 stars
17
3 stars
0
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.

Product Quality

Customers appreciated the variety and quality of frames available, often highlighting the selection as a positive aspect.

Mixed Experiences

While many reviews were positive, some customers reported issues with service, including miscommunication and dissatisfaction with pricing.

Efficiency

Several reviews noted quick service and efficient handling of repairs and adjustments, contributing to a positive overall experience.

Professionalism

Customers frequently mentioned the professionalism of the staff, particularly in handling complex prescriptions and insurance matters.
  • LG
    Lee Gonthier
    Dec 30, 2025
    5.0
    Andrea was friendly, knowledgable, very helpful in choosing new frames for me. We were done in less than one hour, and I’m happy with end result.
  • KG
    Kevin Geoghegan
    Nov 9, 2025
    5.0
    I stopped in to see if they could adjust my glasses after I fell asleep with them on and bent them. Anna was very nice and assisted me with no charge. I was prepared to pay for the repair. I tried to even tip her and she would not accept it. Thank you Anna and staff at LensCrafters!
  • NH
    NR H
    Nov 8, 2025
    5.0
    Great location for an eye exam and frames. Very helpful and knowledgeable team. Perfect experience.
  • SK
    Steven Klauber
    Nov 1, 2025
    5.0
    Clint was terrific.
  • MC
    Mercedes Castro
    Oct 18, 2025
    1.0
    I wish I could give 0 stars!!!! I make my son an appointment we come in my insurance is O dollar copay. They tell me the exam is $39.00 no it’s not that’s for retinal pictures which he does not need! The little boy tells me the doctor has to look at the back of his eyes nope he can get a dialation that is covered by our insurance. Mind you I’ve been in the same business for 25 years. Try to get you for photos that are not needed! Never again will I got to Lens Crafters!!!! Such a waste of our time! Eyeglass World here we come!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.