Warby Parker Las Olas Blvd.

Reviews

• LR

  Luis Rodriguez

  2 days ago
  5.0
  I had an incredible experience at the Warby Parker on Las Olas! My partner and I went in looking for new frames, and Caroline, Kathy, and Brooke were absolutely wonderful. They were so patient and helpful, specifically making sure we found the perfect styles and the correct sizes for our faces. They turned what can sometimes be a chore into a really fun afternoon. We both walked out incredibly happy with our choices. If you’re in the area, I highly recommend this store!! The team and the products are top-tier!!!
• DL

  Drew Levine

  3 days ago
  5.0
  So beyond helpful! We were warmly greeted by three associates that immediately welcomed us in, and offered their assistance. I wasn’t used to this, since coming from Boston, as we would have to actively seek out help from those associates. No shade, but it’s the honest truth. Might be a culture thing, but alas! Now, back to this location: Caroline performed “surgery” (haha) on my glasses and to my surprise, she (my glasses) was able to resurrected — huge success in my book. She was super honest and knowledgeable about the glasses and what realistic support they could offer. It was great schmoozing with her as she revived (LOL) my glasses, and also tightened the arms of three more frames we brought in. 10/10 experience and will most definitely be back to get another pair soon!
• KR

  Kevin Rosenbloom

  Apr 19, 2026
  2.0
  Longtime Customer - Serious Quality & Service Issues at Florida Locations Hi Warby Parker Team, I’ve been a loyal customer for 8 years with 8 pairs purchased. My first two pairs from your Columbus Circle NYC store were perfect — knowledgeable staff, great service. Unfortunately, my recent experiences at your Florida stores have been the opposite: 1. Las Olas, Fort Lauderdale: The in-house optometrist gave me an incorrect prescription. The lens measurements were also wrong. After a 2-week wait, the glasses were unusably blurry. A second doctor gave me a completely different, correct prescription. 2. Store manager response: She reordered the glasses but wasn’t genuinely apologetic and dismissed the issue. When I asked to expedite, I was told “they were too busy and I’ll get them when I get them.” If I were in her position, I’d be mortified and rushing the fix. 3. Pattern of issues: I had similar mistakes at the Coconut Grove Miami store. Customer service even told me they’ve heard of issues with Florida locations. I love Warby Parker’s mission, but these errors are costly for customers. For the price point, accuracy and service should be non-negotiable. I also now recommend friends see an outside ophthalmologist vs. using in-store exams.
• KG

  Kimberly G

  Apr 15, 2026
  5.0
  Aileen is a god-send. She helped me soooo much with glasses selection and most importantly with my insurance filing. She’s such a delight and breath of fresh air. Dr Thomas is so kind and educated me so much in a short time. I felt very comfortable and can say from front of office to the back, I loved my experience with these ladies and will now be a Warby loyalist, just because of them.
• TC

  Tom C

  Apr 15, 2026
  5.0
  Associates are friendly, knowledgeable and professional. The selection of frames to choose from, is amazing. Parking can be a problem on Las Olas, but it’s worth the one or two block walk.

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