Warby Parker Coconut Point

Reviews

• SS

  Sarrah Siegel

  Mar 15, 2026
  5.0
  Dr. Winn, Leigh, Cheyenne, and the whole team (awesome hair guy who helped find me the best look- I’m terrible and forgot your name) all made getting a new prescription and glasses shopping such an easy and welcoming experience. Highly recommend!
• RS

  Richard Sheriff

  Mar 11, 2026
  1.0
  My name is Richard Sheriff, I bought eyeglass frame and had a prescription for another frame i bought at this store , I was told to bring them back for fitting when the glasses are shipped to you, I did today and asked the attendant for assistance and she asked my email address, I told her my email has nothing to do with me needing my warby parker frames fitted, I gave her my name, phone number to no avail, I left store with 1,200.00 glasses in need of being fitted. I went to Lens Crafters at same mall, no questions, no interrogation, just service, I didn't even buy the frames from them, they fitted my glasses and also adjusted 2 other pairs , I asked if there was a charge, and they said, no charge, have a nice day. The difference between service after the sale, in my case there was not even a sale at Lens Crafter, my new store, this is where my business will go 600.00 every year. Bye bye warby parker
• LM

  LAURA McHAYLE

  Mar 8, 2026
  5.0
  Wasn’t even going to a Glasses store. Was next door at Apple iPhones. Saw Warby Parker store on the way out of Apple. I have needed to ask an important Eyeglass question for months. They were superstars from the minute I walked in. PRIOR PROBLEM … I had new bifocal glasses made somewhere else and when I put them on all I could see was the RX numbers in my field of vision. They told me that ALL eyeglass stores had to do this. I was told I would get use to it. Well, that never happened, it never went away. I ended up returning the new glasses and have been wearing my old scratched up blurry glasses since. CURRENT… All I needed was to ask my ONE unusual question… (That nobody can ever answer)… and boy did they all get involved with trying to find me an answer. Especially extremely helpful was the Supervisor Orlando. He helped me problem -solve my eyeglass lens issue with real curiosity. And he found the answer. This prior company inscribed the RX number on the wrong area of the lens. I unfortunately was only passing thru and happened to see an Apple Store. So didn’t have time to actually get New Glasses. But if you need New Glasses with Exceptional Customer Service … then go here immediately!!!
• BH

  Brant Huisman

  Mar 4, 2026
  5.0
  High quality glasses. Great exam and fantastic customer service experience.
• KM

  Kelly McCarren

  Feb 15, 2026
  5.0
  I highly recommend going to this location. I was visiting family and live in Wisconsin. My glasses broke and could not be fixed. Cheyenne came to the rescue by trying to fix my glasses and continued to try until she came up with a solution. I cannot begin to thank Cheyenne for her fantastic customer service. I have shared my experience with family here in Florida. They will all be coming here! Thank you again!!!

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