Certified by Quest Diagnostics - Closed • Apr 05, 2026
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Reviews
2.9
85 reviews
5 stars
35
4 stars
6
3 stars0
2 stars
6
1 star
38
JT
J T
Apr 21, 2021
1.0
I would give them 0 stars also. Tried 2 times to get get ordered simple blood test that was needed sooner rather than later. 1st try they closed an hour early. 2nd try they said they would not take walkins as they were under staffed. They had no appointments for several weeks. I got an appointment at Lab Corp the next day.
I then called corporate CS to discuss the problem and the rep I talked to could not have cared less.
RK
Richard Katzenberger
Dec 28, 2020
1.0
No cash discount for patients without insurance. That's ridiculous! They wanted to charge me $169 for a PSA and Labcorp charged me $60. Labcorp lady was very nice as well...can't say the same for Quest. Impatient, authoritative and not very pleasant.
AD
Armando Delgado
Jan 9, 2020
1.0
I went to Quest in Englewood to follow up on Lab orders my doctor had sent. From the get go I was greeted by someone who clearly has very little customer service skills. She was not very nice and I would say borderline rude. She definitely needs to be retrained on how to treat patients coming into the facility.
GH
Gina H
Jan 30, 2018
5.0
Very prompt and nice staff. The staff was very accommodating to my schedule too.
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