Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
291 reviews
5 stars
250
4 stars
5
3 stars2
2 stars4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Debbie, Linda, and Jose for their exceptional service.
Appointment Issues
Some customers reported issues with appointment scheduling and communication, leading to frustration and dissatisfaction.
Product Selection
Customers appreciated the wide selection of quality frames and the assistance provided in choosing the right eyewear.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unresolved issues, indicating inconsistency in service quality.
- LELeila Elassi4 days ago5.0Dr Z and staff are wonderful. How nice to find a place with smiling faces, patience, kindness, and humor! From Blake who squeezed me in for an eye exam last minute, to Dr Z who explained everything ensuring nothing felt rushed, to Linda and the girls who helped me select my glasses. Just superb. Great jobs, guys. Much obliged!!
- SASharon AlleyneJan 3, 20265.0Great customer service. From Doctor Z who did the eye exam, the gentleman who assisted the doctor and lastly the persons who helped me select my glasses. They offered the best package for me. I definitely would recommend this lens crafters to anyone.
- DPDana plagensDec 29, 20255.0Bonnie was amazing and so helpful. The store had lots of options and made my experience both easy and fun!!! All reps so friendly and place was super clean!! Thanks a million!!
- JGJoseph GranataDec 24, 20251.0These guys are awful...I made an appointment for a Wednesday...Even left work early and when I got there they told me my appointment wasn't till Saturday then got an attitude with me because of their mistake...
- PPPe-ahDec 13, 20251.0When I explained that I have a particular problem to be treated, the staff promptly gave me an appointment, which I appreciate. However, they failed to inform me of the cost I should be expecting. This happened at a prior lenscraft store as well but they corrected it. When I asked why they missed informing me about the costs, they said it depends on each medical problem. When they understood what problem I had with my eye in the first place, which they also acknowledged on the phone, why fail to inform the patient about a different cost upon arrival. Moreover the guy at the front desk was rude and when I asked for the email to write a grievance to, he gave me a wrong email address. What's interesting was, it was female staff that greeted me when I walked in, however, when I was questioned, they sent in the guy, perhaps to intimidate me. It shows how ethically they run their business. One thing is to fail to acknowledge the problem and then covering it up by providing wrong email address and on top of things, being arrogant. Try not to waste people's time if you truly value your time in the first place. Furthermore, the doctor walked out himself to explain that he is independent practioner and if I want to be treated, I should pay $99, which is the fee. It would have been okay if he informed the staff to inform patients that each case would be different and that patients should expect variance in fee depending on the issue.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
Where is LensCrafters located in Delray Beach?
LensCrafters is located at 571 Linton Blvd, Ste B1, Delray Beach, FL 33444, inside the Delray Village Shoppes.
What are the regular business hours of LensCrafters?
LensCrafters is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What types of eyewear brands does LensCrafters offer?
LensCrafters offers a wide range of designer brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam appointment online through the LensCrafters website using the provided scheduling link.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters provides contact lens fittings and evaluations during your comprehensive eye exam. Please note that there is an additional fee for this service.
Is LensCrafters accessible to customers with wheelchairs?
Yes, LensCrafters has a wheelchair accessible entrance for your convenience.
Are there dining options near LensCrafters?
Yes, near LensCrafters you can find dining options like Five Guys for burgers, Starbucks for coffee, Tijuana Flats for Mexican cuisine, and Chipotle Mexican Grill for quick Tex-Mex meals.
What healthcare providers are located near LensCrafters?
Nearby healthcare providers include Ronie J Zaruches OD LLC and Family Eye Care for optometry, MD Now Urgent Care for medical emergencies, and various dentists like Jerrold Gultz and Sage Dental.
What other services or stores are close to LensCrafters that customers might visit?
Close to LensCrafters, you can find an AT&T Store for mobile accessories, Whole Foods Market for groceries, and Club Pilates for fitness, making it convenient to combine errands or activities in one trip.