LensCrafters

Reviews

• RJ

  Ronald Jackson

  Mar 6, 2026
  5.0
  Sarah Henry at the Volusia Mall site provided excellent service. She assisted with my eye exam and informed me about every step of the process. She has excellent communication skills and was able to make me comfortable with the new process of identifying my prescription. She is exceptional and deserving of recognition.
• M0

  Ms.Classic 01

  Feb 28, 2026
  5.0
  Great service store manager was amazing..
• BG

  Bertrand Goudreau

  Feb 26, 2026
  5.0
  Valentina absolutely did a fabulous job! Actually “Fixed” me!
• MV

  MIKE VOORHEES

  Feb 16, 2026
  1.0
  If you value your time, don't go to LensCrafters in the Volusia Mall. The ladies who run this store don't care about customers or their time. I waited around for an hour and a half for an appointment that was previously scheduled. Then while Im waiting, another customer complained about her wait and they moved her in front of me with her appointment being 30 min. after mine. Im a patient person but when you waste 2 hours of my time, that's just non-sense.
• JS

  jerry spencer

  Jan 24, 2026
  1.0
  Feel disappointed. Went in a got an eye exam for a new prescription. So I could order lens for my virtue vr glasses. While leaving the facility I was chased out side the store to come back inside. To order some lenses. I ordered new lens for my glasses frame that I owned for less then a year. Because they did need to be adjusted to my vision. The Store Market manager had taken my new prescription. When I got home I realized I was only handed back all my paperwork excluding the prescription that I went in for. Personally I feel this was done intentionally by the store marketing manager. And feel this was keep from me to prevent me from ordering the lenses I needed for my vr glasses. From another provider. The service was wonderful from all the other employees and the individual who did my eye exam. Store location 1700 w international speedway Daytona Florida. But removing the one thing I went in for from the paperwork “ prescription “ is poor business practice to keep and maintain customers. I will be making a trip to go back to the store to retrieve my prescription. And to be honest after I get my lens for the glasses I ordered. I will not go back to that location. Any place that dishonored and sneaky. I can’t trust to continue being their customer. These are the glasses I needed a prescription for and there not even able to provide them. So was it worth keeping my prescription from me

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