LensCrafters at Macy's

4.8
331 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
9129 W Atlantic Blvd, Coral Springs, FL
33071, United States

Hours

Reviews

4.8
331 reviews
5 stars
316
4 stars
2
3 stars
1
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers reported quick service and efficient handling of adjustments and repairs, often completing tasks in a timely manner.

Store Management

Some reviews indicate a need for better management and organization, particularly regarding order processing and communication about product availability.

Overall Experience

Many customers expressed satisfaction with their experiences, noting thorough care and attention to detail during their visits.

Product Availability

There are complaints about issues with product availability and order fulfillment, leading to frustration among some customers.
  • BA
    Best Ahead
    Nov 15, 2025
    5.0
    Today was my first time visiting this particular LensCrafters. Dr. Kaboudi, the optometrist I saw, was wonderful with me during my eye exam. Don’t be fooled by how young and beautiful Dr. Kaboudi is, she is an excellent, extremely knowledgeable optometrist, who is so kind, humble and caring. I highly recommend anyone seeing her for their vision concerns. She will put anyone at ease. Anastasiia was the sales associate who assisted me in selecting my frames. She was so generous with her time, and patient with me, especially as I was choosing a completely different style of frames than I am used to. I did not feel rushed by her in any way, which I so appreciated. This LensCrafters doesn’t have a particularly wide selection of frames, but you should definitely be able to leave there with ones to your liking.
  • DS
    Desirre Smith
    Nov 6, 2025
    5.0
    This is my favorite LensCrafters! Jaritza was incredible! She helped me choose the perfect pair of glasses that matched my style and what I was looking for. She truly understands her customers and made the experience so easy and fun. I’ll absolutely be returning for future purchases!
  • KK
    Kevin
    Oct 5, 2025
    3.0
    Need more management. Better pick up here and not send to another store to pick up because my girlfriend received a text about the arrival, but we went to another store and that store told us the glasses have not been delivered yet. Why did you send customers text when it is not finally arrived at the pickup store? It wasted our time and gas. Also, there was only one staff here today. We have waited for a long time. However, the staff is friendly and helpful to adjust my glasses. This is great. However, the store is tiny. She suggested going to Aventura Mall’s store to adjust the glasses because they have more tools.
  • ZG
    Zoya Gordon
    Oct 3, 2025
    5.0
    Service here was fast and easy. The young lady that assisted me was super friendly! This is why I love Macy’s ☺️
  • SL
    Sandrof Lamothe
    Sep 29, 2025
    5.0
    Such a great experience here! The doctor made my eye exam super easy and thorough, and the staff was awesome. They really broke down my vision needs and showed me how to use all my insurance benefits, which I never understood before. I left feeling taken care of and happy with everything.

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.