LensCrafters

4.5
273 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
27001 US Highway 19 N, Clearwater, FL
33761-3421, United States

Hours

Reviews

4.5
273 reviews
5 stars
236
4 stars
4
3 stars
0
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Antony, Jason, and Christopher for their exceptional service.

Product Quality

Some customers expressed dissatisfaction with the handling of their eyewear, citing issues like lost parts and damage to luxury frames, which raised concerns about the care taken with high-end products.

Overall Experience

Overall, customers reported positive experiences, highlighting the welcoming atmosphere and efficient service, although there were a few negative experiences related to specific incidents.

Staff Knowledge

Several reviews noted the staff's knowledge and expertise in helping customers choose the right frames and lenses, contributing to a satisfying shopping experience.
  • KZ
    Kim Zorbas
    Jan 3, 2026
    5.0
    I’ve been going to LensCrafters for over 20 years. The most recent eye exam I got from new ophthalmologist was the best I’ve ever had & ANTONY is always superlative. I was greeted by a friendly associate, KELLEY, who ultimately helped me pick out & fit me for multiple glasses & lenses - was beyond fantastic; a solid 12 out of 10. GIVE HER A RAISE!!
  • JH
    Julia Harrison
    Dec 29, 2025
    5.0
    Every experience is Perfect!!! My Eye Glasses & The Professional Help Are The Best!! I wouldn't go anywhere else.
  • JC
    Jeanine Chambers
    Oct 21, 2025
    1.0
    I picked up one of two orders from Oakley at this location 2 weeks ago. When the LensCrafters rep polished the lenses of the Oakley sunglasses I was picking up, he lost my nosepiece. When I called about it that afternoon, the person I spoke with said they could replace them when I came back for the other order. Today, I picked up the second order and was told that they could not replace the nosepiece but could order it. I can order the nosepiece. But I shouldn’t have to because I didn’t lose it. So now I have to pay to replace something the store lost, and the customer service was crap about it. I’ll definitely not be returning here when I actually need to see someone for my eye exam, contacts and glasses.
  • PP
    Paula
    Sep 27, 2025
    5.0
    Had a wonderful experience with Kelly picking out my new pair of glasses! She was amazing !!
  • TT
    Thomas
    Sep 24, 2025
    1.0
    I came to the store today to get a copy of my eyeglass prescription. They said they don't have it because the doctor retired and he took his records with them. Why do I need to go somewhere else when I spent 800 dollars in 2 pairs of glasses with my insurance and now they don't have a record on their computer. I now have to call where the other doctor's records are and request a copy. I will no longer come to this facility or anything else with LensCrafters. Poor customer service terrible experience.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.