Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
272 reviews
5 stars
235
4 stars4
3 stars0
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Antony, Jason, and Christopher.
Product Quality
Some customers expressed dissatisfaction with the handling of luxury eyewear, citing issues like scratches on frames and lost components.
Efficiency
Several reviews highlighted the quick service and efficient handling of orders and repairs, with many customers appreciating the fast turnaround times.
Mixed Experiences
While many had positive experiences, some customers reported poor service and issues with order fulfillment, indicating inconsistency in customer experiences.
Selection and Pricing
Customers appreciated the variety of glasses available and found the pricing reasonable, although some felt the cost of lenses was higher compared to competitors.
- JCJeanine ChambersOct 21, 20251.0I picked up one of two orders from Oakley at this location 2 weeks ago. When the LensCrafters rep polished the lenses of the Oakley sunglasses I was picking up, he lost my nosepiece. When I called about it that afternoon, the person I spoke with said they could replace them when I came back for the other order. Today, I picked up the second order and was told that they could not replace the nosepiece but could order it. I can order the nosepiece. But I shouldn’t have to because I didn’t lose it. So now I have to pay to replace something the store lost, and the customer service was crap about it. I’ll definitely not be returning here when I actually need to see someone for my eye exam, contacts and glasses.
- PPPaulaSep 27, 20255.0Had a wonderful experience with Kelly picking out my new pair of glasses! She was amazing !!
- TTThomasSep 24, 20251.0I came to the store today to get a copy of my eyeglass prescription. They said they don't have it because the doctor retired and he took his records with them. Why do I need to go somewhere else when I spent 800 dollars in 2 pairs of glasses with my insurance and now they don't have a record on their computer. I now have to call where the other doctor's records are and request a copy. I will no longer come to this facility or anything else with LensCrafters. Poor customer service terrible experience.
- EMEduardo Palanca MDSep 13, 20255.0Anthony was great. Very helpful and knowledgeable. Is he the manager?
- JLJack LawSep 7, 20255.0I had such a great experience at LensCrafters thanks to Antony! He was incredibly patient, knowledgeable, and really took the time to help me find the perfect pair of frames. Antony listened to what I liked, gave me honest feedback, and made the whole process easy and enjoyable. I left feeling confident with my choice and very happy with the service. If you’re shopping for glasses, I highly recommend asking for Antony—he truly goes above and beyond!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyeglasses and sunglasses. They also provide prescription wearable technology and accept most vision insurance plans.
Which designer brands can I find at LensCrafters in Clearwater?
LensCrafters features designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What are the store hours for LensCrafters at Countryside Mall?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is LensCrafters located in Clearwater?
LensCrafters is located at 27001 US Highway 19 N, Ste 2004, inside Countryside Mall, Clearwater, FL 33761-3421.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What payment options are available at LensCrafters?
You can pay using American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa at LensCrafters.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through the LensCrafters scheduling link provided on their website.
Are there any nearby attractions or places to visit around Countryside Mall where LensCrafters is located?
Nearby attractions include the Cobb Theatres - Countryside 12 for movies, Bounce City Clearwater amusement park for family fun, and various dining options like Auntie Anne's Pretzels and Cinnabon for snacks before or after your visit.
What other optical or eye care providers are near LensCrafters in Clearwater?
Nearby eye care providers include Abuaita EyeCare and Dr. Joseph J. Hatala. These can be options if you want to explore multiple providers in the area.
What shopping options are available near LensCrafters at Countryside Mall?
In addition to LensCrafters, you can shop at stores like GNC for health supplements, Bliss Jewelry for custom jewelry, Rack Room Shoes, Finish Line for sportswear, and many other retail stores within the mall area.