LensCrafters

4.5
322 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1415 State Road 436, Casselberry, FL
32707-6505, United States

Hours

Reviews

4.5
322 reviews
5 stars
277
4 stars
7
3 stars
1
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Jerry, David, and Amy for their exceptional service.

Repair Services

Customers appreciate the quick and free repair services offered, with many noting that staff went above and beyond to fix glasses, even if they were not purchased at LensCrafters.

Product Selection

The store offers a wide selection of frames and lenses, with many customers expressing satisfaction with the variety and quality available.

Communication Issues

Some customers reported poor communication regarding order status and delays, particularly with contact lenses, leading to frustration.

Overall Experience

Most reviews reflect a positive overall experience, with many customers expressing a desire to return and recommend the store to others.
  • KK
    K K
    Jan 6, 2026
    5.0
    Such a nice experience. I’m so thankful to everyone in the building, everyone was so kind (especially because I’m very chatty). Jerry/Jairo was a super kind representative from beginning to end 💖 The doctor’s assistant (Nayelli? I did not see her name written so apologies for misspelling!) was really sweet to me during the whole imaging process even though I can be freaked out easily by the machines, she was incredibly patient. And Dr. Monica Mikhail was exceptionally efficient at her job, as well as caring about my previous poor experiences with vision doctors. I’m glad she went out of her way to truly make sure I left with the correct prescription, which other doctors have not done for me in the past (and that’s a pricy mistake for me because I don’t have insurance.) 💖 Thank you to everyone here for doing an excellent and thorough job!! 😁
  • JC
    Jeremy Coffman
    Jan 2, 2026
    5.0
    The team at this location is phenomenal. My wife and I recently had eye exams and purchased glasses at this LensCrafters in Casselberry. The staff assisted us with kindness and professionalism. When encountering some troubles relating to a difference in lens material from my old glasses to my new ones, the manager patiently took the time to understand all of the aspects that could be affecting what I was seeing. We rechecked my exam and verified that my prescription adjustment was correct and have put in an order for the corrected lens material. If you’re looking for a group that cares most about your end results and your corrected vision, this Lens Crafters and their in house optometrist ‘Friendly Eyes Optometry’ is a wonderful place for new glasses.
  • GC
    Gonzalo Chiriboga
    Dec 11, 2025
    5.0
    Amazing and very enjoyable visit to the store. Their customer service was great. Congratulations to whomever is responsible for the wonderful quality of service
  • KS
    Knowledge Silver
    Dec 2, 2025
    5.0
    The whole staff was awesome.
  • EF
    ELLIS FERREIRA
    Oct 23, 2025
    5.0
    Michael and Amy were amazing! I came in for a glasses repair that ended up being more difficult than we thought. They were both kind and patient as they worked quite a while together to fix the issue. They refused payment and with smiles said it was their pleasure to help me. Lens Crafter is lucky to have them as employees!! I will recommend this location to all my friends Ashley

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.