LensCrafters

4.5
318 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1415 State Road 436, Casselberry, FL
32707-6505, United States

Hours

Reviews

4.5
318 reviews
5 stars
273
4 stars
7
3 stars
1
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Jerry, David, and Amy, received high praise for their friendly, knowledgeable, and helpful service, making customers feel valued and well taken care of.

Product Quality

Customers appreciated the wide selection of frames and the quality of lenses, often leaving with a sense of satisfaction regarding their purchases.

Repair Services

Many reviews highlighted the excellent repair services provided, with staff going above and beyond to fix glasses, often at no charge.

Communication Issues

Some customers reported poor communication regarding order status and delays, particularly with contact lenses, leading to frustration.

Mixed Experiences

While many had positive experiences, a few customers noted dissatisfaction with specific staff interactions and service inconsistencies.
  • EF
    ELLIS FERREIRA
    Oct 23, 2025
    5.0
    Michael and Amy were amazing! I came in for a glasses repair that ended up being more difficult than we thought. They were both kind and patient as they worked quite a while together to fix the issue. They refused payment and with smiles said it was their pleasure to help me. Lens Crafter is lucky to have them as employees!! I will recommend this location to all my friends Ashley
  • RS
    Razers Sharks
    Oct 22, 2025
    5.0
    David was excellent over the phone, he is patient, professional, and incredibly helpful. He took the time to answer all my questions clearly and made the entire experience smooth and stress-free. It’s rare to find someone so knowledgeable and genuinely kind. Thank you, David, for your outstanding service!
  • LZ
    Laurie Z
    Sep 27, 2025
    5.0
    Awesome service, wide selection of frames, the lens quality is great!
  • AD
    A Dapsonian
    Sep 15, 2025
    5.0
    I had an excellent experience here while getting both new glasses and lens replacements. Over the years, I’ve visited many different optical retailers, but this was the first time I truly felt so well-informed about all of my options and pricing. Jerry was fantastic to work with—thorough, patient, and very knowledgeable. He took the time to explain each option and even showed graphic images of the different lens view ranges, which made it much easier to compare and understand the differences. That extra step really helped me feel confident in choosing the best lenses for both my needs and my budget. Overall, I left not only with great glasses but also with the peace of mind that I had made the right choice. Highly recommend!
  • SR
    Samuel Radyvonyuk
    Sep 10, 2025
    5.0
    Came with my mother to get her an eye exam and glasses. Lenscrafters was absolutely amazing and both Sky as well as Dr Mikhail were both awesome when helping my mother through the process.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.