Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
369 reviews
5 stars
284
4 stars
14
3 stars
9
2 stars
11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and lack of accountability.
Staff Knowledge
Many customers appreciated the staff's knowledge and professionalism, particularly during the selection of frames and handling of prescriptions.
Wait Times
Several customers reported long wait times for appointments and services, leading to frustration and dissatisfaction.
Cleanliness and Environment
The establishment was generally noted for being clean and well-maintained, contributing positively to the customer experience.
Product Issues
There were complaints about incorrect orders and issues with glasses fitting, leading to dissatisfaction with the overall product quality.
- PHPaola HNov 13, 20255.0Best store in Brandon. The sales team is very professional and friendly.
- CCC COct 30, 20251.0The receptionist was very rude! When I asked to speak with someone other than her she told me “the doctor doesn’t entertain these types of conversations!” I asked a question about my RX due to it was too strong, I previously went there to get a recheck and it was not done. Instead they asked me to be seen by a tech. My initial lens that I picked up was incorrect so I asked for a recheck, a new lens was made and still incorrect that was my reason for the recheck and now I am outside of my 90 days and will have to pay for the recheck. Absolutely no issue with paying but the receptionist was very rude and I wouldn’t recommend anyone to this lens crafters, I waited over an hour and a half for my initial exam also.
- TSTracy SmithOct 23, 20255.0My experience with the Brandon LensCrafters was fantastic! The selection of frames was outstanding and the staff were all professional, knowledgeable and very friendly! I was truly impressed and can’t recommend this location highly enough! Shirin Javan was a superstar and I am now a customer for life!
- YFYahaira FelderOct 18, 20255.0Amazing service, my daughter got taken in immediately. They were great and very helpful. I love this location, will definitely come again!
- JSJason StevensOct 11, 20251.0I called on October 9 spoke with a Nesha. While, explaining that my insurance company informed me that I had been overcharged by 71.00. A very rude Nesha said “ I do not know how you were over charged when there’s a code to process your purchase. Were you over charged for lenses or frames. You will need to call ur insurance company.” I said I just hung up with my insurance company. She over talked me and said “ you will need to call back tomorrow and speak with my manager cause I don’t like ur tone!” And hung up the phone. I have never been so disappointed in my life. Awful customer service. I would not recommend Lens crafter to Stevie Wonder if they could fix his vision ! Horrible customer service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Brandon, FL provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Brandon?
Brands available include Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the weekly operating hours of the LensCrafters location at 2416 W Brandon Blvd?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:30 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters in Brandon?
Yes, you can schedule an eye exam online via their scheduling link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0758&storeId=10851.
What payment options are accepted at LensCrafters in Brandon?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters in Brandon offer in-store pickup services?
Yes, in-store pickup is available at this location.
Is LensCrafters in Brandon wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What nearby restaurants can I visit before or after my appointment at LensCrafters?
Nearby restaurants include Wok Chi (Chinese cuisine), Mahana Fresh (American and vegetarian options), CAVA (Mediterranean), First Watch (breakfast and brunch), Corner Bakery Cafe (cafe and sandwiches), Kobé Japanese Steakhouse (steakhouse and sushi), Tropical Smoothie Cafe, and Starbucks for coffee.
Are there nearby businesses that might be useful for LensCrafters customers for additional shopping or services?
Yes, nearby businesses such as Summit Eye Care provide optometry services, Staples for office and printing needs, and Ulta Beauty and Benefit Cosmetics BrowBar for beauty supplies and services. This makes the area convenient for combining errands or appointments.
How can nearby places like Summit Eye Care help customers of LensCrafters?
Summit Eye Care, located nearby, can offer additional optometry and eyewear services, providing customers with more options for eye care and accessories in the Brandon area.