Numerous customers reported confusion and dissatisfaction with billing practices, including unexpected charges and poor communication regarding insurance.
Quality of Care
Many reviews praised the dental care provided, highlighting skilled dentists and hygienists who offer thorough and gentle treatments.
Staff Attitude
While some customers appreciated the friendly and accommodating nature of the staff, others experienced rudeness and insensitivity, particularly from receptionists.
Patient Experience
Several patients expressed anxiety about dental visits but noted that the staff's professionalism and care helped alleviate their fears.
Facility and Technology
The office was frequently described as clean, modern, and well-equipped, contributing to a positive overall experience.
AG
Angel Garcia
Nov 3, 2025
1.0
The nerve of you guys to send me a bill of $40 after damaging my teeth after that quick horrible cleaning and the dentist attempting to pull out my perfectly fine onlay then suggesting I get a replacement . Scammers , do not go here ! They will damage your teeth .
GP
Gilda Pérez
Oct 26, 2025
1.0
Be careful with what they charge you and what they also charge your dental insurance. They just want to squeeze you to the
Last penny. I didn't decide to make this publication, but I must do it because really those who seek an opinion should know that this clinic is based only on money. He doesn't care about you as a patient, but as a client, YES!!!
I was about 4 times and I had to pay them all out of my pocket, having insurance, but they told me that I had to pay in advance (after doing the service without telling me how much it was going to cost) and then they would charge the insurance, and if the insurance paid they would send me a check. It turns out that they call me to say that they no longer work with my insurance (that they never supposedly used it because I paid for each service out of my pocket) now when I go to another clinic and they call my insurance, they have billed some services that I paid for, and when we called Dental Care to clarify the situation, they said that I had a credit with them (that that money would be returned to me) I am still waiting for it
LP
Lisa Proscia
Sep 23, 2025
5.0
I’ve been a patient here for 3 years, and I can honestly say this is the best dental care I’ve had in over 20 years. The office is clean, modern, and there’s never a long wait. The front office staff is always pleasant, helpful, and accommodating. The hygienists are amazing — especially Dominic — providing thorough, gentle cleanings and excellent periodontal care. My dentists are highly skilled and professional, especially Dr. Butala and Dr. Diaz, who provide very personalized, exceptional care that makes me feel at ease. From crowns, partials, and fillings to routine checkups, their work has always been excellent and pain-free. I’m so grateful for such a wonderful team and I highly recommend them and this office!
WH
Wendy Hoffman
Sep 20, 2025
5.0
Best experience! Kim T was kind and explained everything she was doing. I am a gagger and the technique Kim told me to do to prevent it when doing X-rays definitely worked. Dr. Butala was honest in her examination with me. Highly recommend this dentist office
CA
Cristina A
Aug 19, 2025
5.0
I had the privilege of working with these doctors at their previous location, and I continue to entrust them with my family's dental care to this day. Their skill, professionalism, and genuine care for their patients truly set them apart. Even after moving on professionally, there's no one else I would trust with our smiles. I highly recommend them to anyone looking for exceptional dental care in a welcoming environment.
Frequently Asked Questions About Brandon Complete Dental Care
What are the operating hours of Brandon Complete Dental Care on weekdays?
Brandon Complete Dental Care is open from 7:00 AM to 7:00 PM Monday through Thursday, and from 7:00 AM to 4:00 PM on Fridays.
Is Brandon Complete Dental Care open on Saturdays?
Yes, it is open on Saturdays from 8:00 AM to 4:00 PM.
Is the dental office open on Sundays?
No, Brandon Complete Dental Care is closed on Sundays.
Where is Brandon Complete Dental Care located?
It is located at 724 Lithia Pinecrest Road, Brandon, FL 33511, USA.
What payment options does Brandon Complete Dental Care accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, and Visa.
What dental services are offered at Brandon Complete Dental Care?
They offer general dentistry, cosmetic dentistry, and prosthodontics services.
How can I contact Brandon Complete Dental Care?
You can call them at +1 813-685-6139 or email drrassing@gmail.com. Their contact page is available on their website.
Can visitors combine their dental visit with a trip to a nearby preschool or daycare?
Yes, Happy Day Schoolhouse, a preschool and daycare, is nearby, making it convenient for parents to visit the dentist while dropping off or picking up their children.
Are there any nearby real estate services near Brandon Complete Dental Care?
Yes, Spartan Group and Bulls Realty, both real estate agents and services, are close by. Customers interested in dental care and property services can access both easily.
What nearby wellness or spa services are close to Brandon Complete Dental Care?
Nearby options include RSVP Massage and Bodyworks, Kat Simon Aesthetics, Tranquil Escape Skin Therapy, and Top Knot Beauty Salon, offering a range of massage, skin care, and beauty treatments.