Florida Diabetes & Endocrinology

Reviews

• KA

  Kathleen Angelone

  Oct 21, 2025
  5.0
  Great staff, very compassionate, empathetic and kind and knowledgeable. It was a smart move to switch to this endocrinologist.
• PC

  Pat Carmona

  Jul 22, 2025
  1.0
  This business it’s ridiculous. Made multiple calls regarding a mistake with my appointment. No one answers and the phone just disconnects. Text message for appointment says you can respond by text, which I did, but nobody responds. Apparently, they have until the end of the day or the next day to respond to your phone call. This type of patient care does not work for me. It is difficult enough to deal with medical insurance. I don’t need this type of treatment from my medical provider’s office as well. Finally got in touch with someone in the afternoon after AI answered my call and I asked to speak to a human being. That person sounded as if they were reading off a script that they are a business and they are seeing patients all day as if that is a good reason why nobody answers the phone and it disconnects. Just an update, I received a phone call back from Eric who stated he was calling me regarding my complaint. He stated someone called me within 2 hours of my initial calls and that is reasonable for his office standard of care. When I told him nobody ever got back, actually I had to keep calling he began to argue and would not allow me to speak. When I disagreed with him and told him that his standard of care really has room for improvement he kept arguing and speaking over me, until finally I ended the call. Stephanie then proceeded to send me a text canceling my appointment. I called back to inquire about the text because I had, had blood work done and was to have a follow up with my provider who did the bloodwork in order to start my HRT. Eric answered the phone and said I have been dismissed from the practice because of my complaints. Never have I ever experienced anything like this.
• CD

  Colton D

  Jun 25, 2025
  1.0
  Been here twice now and both times I’ve showed up 5-10 minutes before my appointment and still wait an hour or more before being called back when the entire office is empty seen 2 people in the lobby one was walking out as I was walking in. I will not be returning. Only time I would recommend is if you’re retired and have no where to be.
• BB

  Barbara Bourdon

  Aug 21, 2023
  5.0
  The staff is great. They have treated my husband in a very caring manner. Rola makes you feel at home. She is very kind and caring. Aurora and Shay are very consensus of what they do. They are compassionate and caring too. Eric is very knowledgeable and encouraging.
• DD

  Dawn

  Aug 6, 2023
  5.0
  I am so happy I found this clinic! The staff here made me feel so at home, which is very important to me. You can tell they really care about their patients. I had a lot of questions about my situation and how their treatments could help me, they took the time to explain everything to me making me feel very comfortable about switching to this new treatment. This clinic has been a huge blessing in my life!

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