Visual Eyes

4.6
266 reviews

About

OptometryEye Care CenterOphthalmologyEyeglass Repair
At Visual Eyes Optometrist, we go beyond the standard of eye care to ensure patients have a positive eye exam experience! We offer the patients with advanced technology in eye exams, a large selection of designer sunglasses from top brands, prescription eyeglasses, and the best eye doctors to help our patients maintain a healthy vision. Conveniently located at Mizner Park since day one, we have proudly served Boca Raton residents since 1987. We accept most vision insurances including Medicare, VSP, EyeMed and many more. Come see us today for an unparalleled eye exam experience. Locations in Boca and Delray. Call now to schedule a visit or book online.

Location

Visual Eyes
333 Plaza Real, Boca Raton, FL
33432, United States

Hours

Reviews

4.6
266 reviews
5 stars
240
4 stars
0
3 stars
3
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and attentiveness, particularly highlighting David Costa and Vanessa for their exceptional service.

Mixed Experiences

While many reviews were positive, there were notable complaints about unprofessional behavior from some staff members, particularly regarding handling customer issues and billing.

Product Quality

Customers appreciated the wide selection of eyewear and the quality of the products, with many expressing satisfaction with their purchases.

Eye Exams

The eye exams were frequently described as thorough and well-explained, with several customers commending the expertise of the doctors.

Store Environment

The store was noted for its modern and clean environment, contributing to a pleasant shopping experience.
  • SS
    Sandra and Angel Suris
    Dec 27, 2025
    1.0
    I am giving 1 star because the only good thing there is David who takes care of your glasses after being seen by their multiple eye doctors who keep changing. They said the treat dry-eye syndrome and they don’t, you go and they refer you to Dry eye clinic somewhere else. They just did that as an advertisement to get you to come in and when confronted with the issues they create for misrepresenting the treatment they do and can’t do, they tell you they can’t no longer see you which is what I was just learned. They are so deceiving that the woman that picked the phone today 12/27/25 could not just say that and tells me to wait until Monday. Just know this place is only good for a regular eye exam and get your prescription. They false advertise that their doctor treat eye-syndromes. They can’t.
  • MB
    Melinda Bess
    Dec 22, 2025
    5.0
    I had a great experience picking out and purchasing my eyeglasses thanks to the amazing service I received from David Costa at Visual Eyes Mizner Park. He was extremely professional, knowledgeable, and truly passionate about what he does. He took the time to understand my needs, guided me through the options, and made sure I was completely happy with my choice. You can tell he genuinely cares about his work and about making sure customers are satisfied & looking gorgeous. Excellent service from start to finish — I highly recommend him to anyone looking for quality eyeglasses and outstanding customer care please see David Costa in Boca Raton VisualEyesOptical Thanks again Melinda B
  • TD
    Tony Diaz
    Dec 4, 2025
    5.0
    I have been coming her probably over 15 years. Always great customer service from the staff, the Dr's and sales!. Just left today with my new contacts prescription and bonus new ray ban sun glasses.
  • AC
    Adam Cohen
    Nov 6, 2025
    5.0
    Stopped in from out of town for some unexpected repair needs. Walked away extremely satisfied. Very friendly staff.
  • EM
    Elena Michailidou
    Oct 15, 2025
    1.0
    The most unprofessional customer service! The worst attitude I have received ever!

Frequently Asked Questions About Visual Eyes

What services does Visual Eyes Optometrist offer?

Visual Eyes offers advanced eye exams, a wide selection of designer sunglasses and prescription eyeglasses, and expert vision care to maintain healthy eyesight.

Where is Visual Eyes located?

Visual Eyes is located at 333 Plaza Real, Mizner Park, Boca Raton, FL 33432.