LensCrafters

4.5
258 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8903 Glades Road Bay, Boca Raton, FL
33434, United States

Hours

Reviews

4.5
258 reviews
5 stars
220
4 stars
4
3 stars
0
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Brian, Maria, and Rufaro.

Product Quality

Some customers expressed dissatisfaction with the quality of glasses and lenses, citing issues like incorrect prescriptions and poor workmanship.

Mixed Experiences

While many reviews were positive, there were notable complaints about inconsistent service, with some customers feeling ignored or treated poorly.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.

Warranty Issues

Several customers reported frustration with warranty policies and the lack of support for defective products.
  • BO
    Betul Ozanbay
    4 days ago
    5.0
    Maria was a great salesperson 🤗
  • EV
    Eharle Villegas
    6 days ago
    5.0
    Excellent service, I was taking care by Matt, and solve all the issues I had with my glasses. Thank you
  • MH
    Mike Homer
    Nov 27, 2025
    1.0
    I went into the store because I was having a problem with a lens. I was told the lens was peeling.I asked about replacing the lens and was told that my glasses were past the 30 day warranty period and I would have to pay for it because I didn’t buy the extended warranty. This is an obvious defect in workmanship. My glasses are 8 months old. They should have replaced the lens. Live and learn lens crafters doesn’t stand behind their products .
  • LZ
    Lynnette Zaltzman
    Oct 30, 2025
    5.0
    I broke the gut on my glasses. I took them in to LensCrafters who had the expertise and promptly repaired them.Their service is excellent.
  • EE
    eric
    Oct 22, 2025
    5.0
    My glasses have been falling off my face. Finally had enough. Went into LensCrafters. The store is remarkably nice and clean. It looks like an elegant department store. Rufaro could not have been nicer. She tightened them for me so quickly and knew exactly how to do it. She refused to take money. When an eye or eyeglass issue pops up I’ll be in there. Super pleasant too.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.