Oliver Peoples

Reviews

• MM

  Maria Mesa

  Feb 18, 2026
  5.0
  I have been a O.P customer for over 7 years and I love the frames and service at this location. Recently one of my frames broke and Charlene and her team replaced the frame, which was still under warranty, within 4 days. I really appreciate their customer service and the team is very knowledgeable and attentive. Thank you Charlene for the excellent service!
• GB

  Graham B

  Jan 21, 2026
  1.0
  Disappointed with service. Walked into an empty store, associate finally appeared from the back but looked me up and down before finally deciding to help me. This was an order for my 3rd pair of OP sunglasses and had them sent to the store. The associate seemed to want to rush, not take the time to make sure the fit was good and that I was satisfied with my purchase etc. If I wanted amateur hour I'd of ordered from sunglass hut. Overall, worst OP experience I've had!
• XM

  Ximena Mendez

  Jan 19, 2026
  5.0
  Went in today to have two pairs of glasses adjusted, and Indira could have not been more helpful. Not only did she addressed my issue but was kind, amicable and a pleasure to deal with. Thank you very much Indira and the rest of the staff.
• CM

  Carlos Miranda

  Dec 9, 2025
  5.0
  Oliver Peoples has become my go-to place for all my glasses. The customer service at the Aventura store is absolutely top-notch. Charlene Villalba is incredible—she has amazing taste, is extremely knowledgeable, and truly cares about helping you find what’s best for you. She won’t just sell you anything; she guides you through what fits your style and needs. I don’t mind the drive at all because the experience and service are always worth it. Simply the best! 👏😎
• JJ

  Jason Joshua

  Dec 8, 2025
  1.0
  Came here because I was on tour and bought some glasses that were insanely priced and wasn’t able to return or exchange them, which is fine I guess I had to call the main store where I got them which was in Dallas I believe but there were two goof balls there not really listening to me or directing me to the store or calling for me or even giving me the number and we’re taking new customers right in front of me and acted like I was some sort of peasant. Oliver People’s is a great brand but that lady and older gentleman should not be working for your company.