LensCrafters

4.7
856 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
19575 Biscayne Blvd, Aventura, FL
33180-2309, United States

Hours

Reviews

4.7
856 reviews
5 stars
780
4 stars
9
3 stars
3
2 stars
7
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their kindness, professionalism, and helpfulness, with many customers specifically mentioning individuals like Janeth, John, and Gaspare.

Quick Repairs

Customers appreciated the fast service for glasses repairs, often completed within minutes, which contributed to a positive experience.

Atmosphere

The store was noted for its bright and welcoming atmosphere, enhancing the overall shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported issues with service quality and pricing, indicating inconsistency in customer experiences.

Product Quality

There were complaints about the quality of frames, with some customers experiencing defects and dissatisfaction with the resolution of their issues.
  • JP
    Joe Perez
    Nov 16, 2025
    5.0
    Very NICE!!! and Professional people. They assisted you in minutes and I didn't have to wait 2 or 3+ months to be seen like other non-sense doctors do. So disrespectful. .
  • LR
    Lauren Rios
    Nov 10, 2025
    5.0
    I had such incredible experience with LensCrafters staff member Bianca. She was incredibly helpful and knowledgeable ☺️ highly recommend anyone to come and get glasses 🤓 from her or anyone in this store
  • RB
    Robert Barry
    Nov 5, 2025
    5.0
    The staff welcomed me the second I entered the store. They not only paid close attention to detail they also made great suggestions. A job well done. I highly recommend.
  • MC
    Maria Chandon
    Nov 3, 2025
    5.0
    When I went to Macy’s LensCrafters twice and the seller was no help. He did not seem interested in making the sales. When I came over to LensCrafters in the mall. Briana P. the manger was so helpful, had great customer care services, patient and gave me her honest opinion. It made me want to purchase my glass right away. And that I did.
  • AH
    Ana Henao
    Nov 3, 2025
    5.0
    Everyone in the store was very helpful. I came in to have my glasses repaired and they were very nice and quick to help me. I would definitely recommend this store.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.