At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the gym for its cleanliness, though some noted areas for improvement, particularly in the locker rooms and bathrooms.
Staff Helpfulness
Overall, staff were described as friendly and helpful, with specific mentions of employees like Randy and Micah providing excellent customer service.
Equipment Quality
While many appreciated the variety of equipment available, some reviews indicated that certain machines were old or in need of repair.
Atmosphere
The gym was frequently described as having a welcoming and non-judgmental atmosphere, making it comfortable for all members.
Membership Issues
Several customers expressed frustration with membership cancellation processes and unexpected fees, indicating a need for clearer communication.
DL
Destiny Lewis
1 day ago
1.0
I can get over the fact the bathroom is always dirty and at least one of the stinks don’t work in there. Came in to work out this morning to find new equipment. Normally this would be great but the new equipment honestly sucks. Using it stabs me in the back of the legs, pinches the underside of my thigh between the seat and pad and the weights go up either by 15 lbs or 5. Now a 2 in one hip abductor and adductor. While using the leg curl I watched 4 different people get annoyed with this new machine and give up.
AV
Angelita Vizcaino
2 days ago
1.0
They got rid of a lot of machines. There used to be 4 hip abductors, now there's only 2, the glute machine was exchanged to a different machine that does not target the muscles like the previous machine, all ab machines are removed. Everyone who I've spoken with today are not happy with the change. Now, I have to look for a different gym. This gym messed up my leg/glute day workout!
DM
Denise Mccray
3 days ago
1.0
Never can get my account correct. Went up to planet fitness after a long day of work trying to get my account correctly. I show my account that the front desk physically put in the computer system. And every month I get charged late fee since I been a member since May 2025. Every month my account has issues and no one over the phone can help or waive late fees.
AM
A Miller
4 days ago
5.0
Always nice and clean. The customer service here is great. I haven't had any issues except 1 hiccup in billing but they fixed it. 10/10.
PP
Pamela
Oct 31, 2025
1.0
I have been working out at this location for years and I think this is my first time having a 20$ balance because I changed cards and forgot to update. I didn’t have my card with me, and I asked the manager just a simple question if I could pay next and he said no if you want to use the gym you gotta pay now which is totally acceptable but it's the way he said it with an attitude in front of other people no need for that I felt ready bad. I think if you’re a manager at a gym you gotta be more friendly and talk nicer to people not talk with a nasty attitude like he did. Thinking to switch gyms because to be honest this gym is not even great always out of paper to clean the machine a lot of time I want to clean the machines there’s no paper.
What are the operating hours of Planet Fitness in Auburndale, FL?
Planet Fitness Auburndale is open from 5:00 AM to midnight on Mondays, 24 hours from Tuesday to Thursday, 24 hours until 10:00 PM on Friday, and 7:00 AM to 7:00 PM on weekends.
Where is Planet Fitness located in Auburndale, FL?
Planet Fitness is located at 368 Havendale Blvd, Auburndale, FL 33823, USA.
What types of services does Planet Fitness in Auburndale offer?
They offer ClassicAccess membership, a mobile app, free in-club fitness training, wifi, perks for Black Card members like tanning, massage chairs, hydro massage, half-price cooler drinks, premium perks, and virtual fitness training.
How can I learn more about membership pricing or download the Planet Fitness app?
You can visit their membership pricing page at https://www.planetfitness.com/gym-memberships or download the app from the App Store or Google Play Store.
What is the philosophy or welcoming environment at Planet Fitness in Auburndale?
Planet Fitness believes everyone is strong in their own way and provides a welcoming Judgement Free Zone® where members can build strength at their own pace.
Is there a mobile app available to access Planet Fitness workouts and features?
Yes, the Planet Fitness mobile app is available for iOS and Android, providing hundreds of ways to get strong and access gym features remotely.
What nearby places can I visit before or after my workout at Planet Fitness?
You can visit nearby spots like Papa John's Pizza, Little Caesars Pizza for a meal, or relax at Fantastic Sams hair salon and Top Ten Nails beauty salon close to the gym.
Are there convenient services near Planet Fitness for errands on the same trip?
Yes, nearby you can find EZ Care Pharmacy, Dollar General for shopping, Western Union for money transfer services, and Amazon Locker for package pickup.
Can I access public transportation or ATM services close to Planet Fitness Auburndale?
Yes, there are ATMs like LibertyX Bitcoin ATM, PNC ATM, and The Exchange Network nearby to facilitate your banking needs during your visit.
What categories of fitness and wellness services does Planet Fitness in Auburndale also offer?
Besides gym facilities, they provide tanning salon, spa services, and personal training in a fitness center environment.