LensCrafters

4.5
359 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
520 West Hwy 436, Altamonte Springs, FL
32714-4045, United States

Hours

Reviews

4.5
359 reviews
5 stars
306
4 stars
11
3 stars
4
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for being friendly, helpful, and attentive throughout the customer experience.

Eye Exam Quality

Customers appreciated the thoroughness and professionalism of the eye exams provided by the doctors.

Repair Services

Many reviews highlighted the quick and effective repair services for glasses, with staff going above and beyond to assist customers.

Appointment Issues

Several customers reported problems with appointment scheduling and long wait times, indicating a need for improvement in this area.

Product Quality Concerns

There were complaints regarding the quality of lenses, with some customers experiencing issues shortly after purchase.
  • LP
    Laura P
    5 days ago
    1.0
    I have called this place 3-4 times during business hours and no one ever answers. You get a VERY lengthy phone tree of sales pitches followed by "someone will call you back within 2 business days." Spoiler alert: no one ever calls back either.
  • AG
    Arnaldo Gonzalez Graterole
    Jan 1, 2026
    5.0
    Dr. Eric Perez provided an excellent service, which made me feel that my eye exam was in excellent hands! Also Briana Gooden provided top notch customer service and I have to say that she is a great asset to the company
  • AM
    Angel Martinez
    Dec 31, 2025
    5.0
    Brie was great and helped me find the perfect pair of glasses. Coming here was a 10/10 experience!
  • CT
    Carmen Torres
    Dec 31, 2025
    5.0
    Brie was absolutely fantastic! My boyfriend and I went in to get him a pair of glasses, and she provided us with quick service and individualized attention. We would highly recommend consulting with her to purchase a new fair of frames!
  • KS
    Kelly Simon
    Dec 17, 2025
    5.0
    From the time I checked in for my eye exam , to having my eye exam to selecting frames, I had a great experience. Very friendly and personable eye doctor and staff. I am glad I made the change from another eye center to LensCrafters.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.