Planet Fitness

4.4
616 reviews
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Business Details

2201 Farrand Dr, Wilmington, DE
19808, United States
(302) 483-7740
https://www.planetfitness.com/gyms/wilmington-farrand-dr-de
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About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2201 Farrand Dr, Wilmington, DE
19808, United States

Hours

Reviews

4.4
616 reviews
5 stars
405
4 stars
114
3 stars
44
2 stars
15
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Several customers reported unprofessional behavior from staff, including rudeness and lack of assistance.

Cleanliness

Many reviews praised the gym for being clean and well-maintained, although some noted inconsistencies.

Customer Service

Mixed feedback on customer service; while some staff were described as friendly and helpful, others were criticized for being dismissive or unhelpful.

Membership Concerns

Multiple customers expressed frustration with billing issues and difficulties in canceling memberships.

Equipment Availability

Generally, customers appreciated the availability of machines, but some noted that certain equipment was often broken or insufficient.
  • MV
    Maddy Kush (VannVagabond)
    Nov 6, 2025
    1.0
    no hot water
  • SH
    Susan Hartnett
    Nov 3, 2025
    5.0
    Their trainer Zion is fabulous and really listens to you for your goals. If you can’t do it, that’s ok, she’ll find something similar that you can do. She puts customer service first and makes sure her workouts are fun and goal making. That’s the only reason why I go
  • LL
    LEONDREI
    Oct 20, 2025
    1.0
    Horrible experience they wouldn’t let me bring my son in as a guest and wanted him to have his own membership despite me having the black card membership. Money hungry, and just pointless cash grab. This the only planet fitness that has given me issues and ruined the entire plan me and my son had without remorse.
  • MC
    mac n cheese
    Oct 9, 2025
    1.0
    I’ve been a planet fitness member for about 4 years now and I have never have a problem with staff. However, today I was accused by Cyndi of lying about not having shoes when walking into a gym I’ve been too many times refusing to allow me to sign in until I open my bag up and show her the shoes that I already told her I have. I’ve never had a problem with any other worker at any other planet fitness. Cyndi, was very rude, unprofessional, and a sense of a power trip. This is the second time this has happened to me and I will no longer be paying for a monthly membership just to be harassed.
  • DJ
    Dr. Janet Alvarez Gonzalez (Jan)
    Sep 23, 2025
    1.0
    Unclean, machines are sweat, personal are inconsiderate of elderly needs, often guys seat in the machines to text regardless if someone want to used. Customer satisfaction is missing.
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Frequently Asked Questions About Planet Fitness

Where is Planet Fitness located in Wilmington?

Planet Fitness is located at 2201 Farrand Dr, Wilmington, DE 19808.

What are the operating hours of the Planet Fitness on Farrand Dr?

Planet Fitness in Wilmington on Farrand Dr is open 24 hours, 7 days a week.