Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
360 reviews
5 stars
288
4 stars
17
3 stars3
2 stars
6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Payton, Danielle, and Khyla for their exceptional service.
Selection and Quality
Customers appreciated the wide selection of glasses and frames, noting the quality and unique options available.
Appointment Issues
Several reviews highlighted frustrations with appointment scheduling and wait times, including issues with insurance processing and long waits before being seen.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service, particularly regarding lack of attention from staff and issues with glasses fitting.
- NSNicholas Shovlin4 days ago1.0My 20 year old daughter went here to get her new glasses after her eye exam. She provided them her eye insurance card and they still over charged her for frames and lenses. They fully took advantage of her being young and naive and charged her $250 when the total should have been $20. I will be paying them a visit tomorrow.
- HAHéctor Alcy6 days ago5.0I'd give the customer service here 10 our of 5 stars! Rarely do you get boutique CS out of a national chain but the whole vibe of the staff here males it a real pleasure to do business with them. Lot's of patience with me through the selection process and I felt that they gave me the best deal at the end of the transaction. Already went back for a second pair and will continue to do business with them. Kudos to everyone there particularly thenmanager and I highly recommend!
- DMDawn ManuelJan 4, 20265.0Mike and Danielle have made what could have been a difficult situation an absolutely amazing experience. I received new glasses and the frames kept bowing out and making them slide down my face and not stay on correctly. Mike spent time and effort to ensure that he could do everything possible to make them fit better. After a few times of coming back, they ordered the replacement frames so seamlessly and provided great customer service. I have been going to LensCrafter for several years and would not change my loyalty because of their impeccable customer service.
- KHKyra HolleyJan 2, 20265.0Great experience at this location. All of the staff are helpful and professional. Shannon especially, went above and beyond in helping to correct an issue that I was having with my lenses and frames.
- TBTwanda L BrownDec 28, 20255.0I had an amazing experience at LensCrafters in the Christiana Mall! The care they provide is top-notch, and their selection of frames is both unique and high-quality. I felt truly valued as a customer, and the staff went above and beyond to ensure I found the perfect pair. Highly recommend for anyone looking for great service and stylish, durable eyewear!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Christiana Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters Christiana Mall?
You can find eyewear from brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at Christiana Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Christiana Mall?
You can schedule an eye exam online through their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0535&storeId=10851
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
What payment options are accepted at LensCrafters Christiana Mall?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters Christiana Mall wheelchair accessible?
Yes, LensCrafters at Christiana Mall has a wheelchair accessible entrance for customers.
What nearby shopping options are available at Christiana Mall near LensCrafters?
Nearby shopping options include Abercrombie & Fitch and J.Jill for clothing, Sephora for cosmetics, The North Face for outdoor gear, and the Disney Store for toys, all within Christiana Mall.
Are there dining options near LensCrafters at Christiana Mall?
Yes, you can enjoy a meal at nearby restaurants like Popeyes Louisiana Kitchen and Noodles and Company while visiting Christiana Mall.
Can I combine a visit to LensCrafters with other activities in Christiana Mall?
Absolutely, after your eye exam or shopping for eyewear, you can explore a variety of stores such as Kay Jewelers, Pottery Barn, or enjoy other retailers and restaurants within Christiana Mall for a full day out.