Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
345 reviews
5 stars
276
4 stars
17
3 stars2
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and professionalism.
Staff Knowledge
Several reviews noted the staff's knowledge and ability to explain products and services clearly, contributing to a positive shopping experience.
Mixed Experiences
While many customers had great experiences, there were notable complaints about poor service, particularly regarding staff attentiveness and handling of customer issues.
Eye Exam Quality
The quality of eye exams received positive feedback, with customers appreciating the thoroughness and professionalism of the optometrists.
Product Availability
Some customers expressed frustration with product availability and order fulfillment, indicating issues with receiving glasses in a timely manner.
- ETEzell TillmanNov 15, 20255.0It was a very pleasant atmosphere to start with. The employee James who took care of my purchase was very fluent and knew what he was doing and very curtious. The doctor was very professional and she explained everything to me and made me feel comfortable. Where can I find good staff like that . To top it off, there was no waiting. I was taken care of from start to finish. I VERY HAPPY WITH THIS PARTICULAR LENS CRAFTERS in Christiana Mall
- CJClarence Lee JacksonOct 27, 20255.0The staff at Lens Crafters always do a phenomenal job with Customer Service.
- DGDarlene GilmoreOct 19, 20255.0Choosing eyewear is usually torture for me, but Salina made it a wonderful experience. I needed 2 pairs, and she truly listened to what I wanted and helped me find the perfect ones in minutes. She made sure the measurements were exact, and she patiently went through all the pricing variables with me. She was friendly and professional, and it was just really nice to work with someone who really cared that I was happy with my choices. And I am!
- TFThe ForresterOct 16, 20255.0I never thought lenscrafters had that level of service. The eye exam was started promptly, was thorough and efficient. The person helping me with glasses really helped me and balanced professionalism and gregariousness perfectly so I felt comfortable choosing my glasses. He seemed more invested in the best outcome than I was.
- TWTarnise WilliamsOct 8, 20251.0I just left this store and was very disappointed in the lack of customer service DESPITE there being FOUR employees sitting down WITHOUT ONE CUSTOMER. I recently purchased Meta glasses to be shipped to this store and was just stopping in to see them in person. No one greeted me. No one asked did I need help. I stood in front of the Meta glasses for 5 mins while they sat and talked and didn’t offer one ounce of customer service. They ALL got up, came behind me and still offered NOT AN OUNCE of customer service. I still stood as they stood waiting to see of they would at least acknowledge me like they did the customers who came in AFTER ME. NOPE. I turned faced them made eye contact, NOT ONE WORD FROM THEM, and left. Please do better. If my glasses weren’t already order, I’d cancel them.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Christiana Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters Christiana Mall?
You can find eyewear from brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at Christiana Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Christiana Mall?
You can schedule an eye exam online through their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0535&storeId=10851
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
What payment options are accepted at LensCrafters Christiana Mall?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters Christiana Mall wheelchair accessible?
Yes, LensCrafters at Christiana Mall has a wheelchair accessible entrance for customers.
What nearby shopping options are available at Christiana Mall near LensCrafters?
Nearby shopping options include Abercrombie & Fitch and J.Jill for clothing, Sephora for cosmetics, The North Face for outdoor gear, and the Disney Store for toys, all within Christiana Mall.
Are there dining options near LensCrafters at Christiana Mall?
Yes, you can enjoy a meal at nearby restaurants like Popeyes Louisiana Kitchen and Noodles and Company while visiting Christiana Mall.
Can I combine a visit to LensCrafters with other activities in Christiana Mall?
Absolutely, after your eye exam or shopping for eyewear, you can explore a variety of stores such as Kay Jewelers, Pottery Barn, or enjoy other retailers and restaurants within Christiana Mall for a full day out.