Planet Fitness

4.5
644 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
696A N Dupont Blvd, Milford, DE
19963, United States

Hours

Reviews

4.5
644 reviews
5 stars
490
4 stars
80
3 stars
28
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies; while many praise their friendliness and helpfulness, some report unprofessional behavior and lack of support during issues.

Cleanliness

The gym is consistently noted for its cleanliness and well-maintained facilities.

Equipment Availability

Customers express concerns about the removal of certain machines and crowded conditions, making it difficult to access equipment during peak hours.

Atmosphere

The gym is described as a friendly and welcoming environment, appealing to both beginners and experienced gym-goers.

Communication Issues

Some customers experienced frustration due to lack of communication regarding operational changes and membership policies.
  • NM
    Natalie Mcfeaters
    Oct 17, 2025
    3.0
    I enjoy planet fitness but am upset that since they got new equipment they took away all but 2 ab machines!
  • TT
    Tiktok Tara
    Oct 1, 2025
    5.0
    Josiah couldn’t have been more helpful. I wish I lived closer to this club so I could attend. I don’t remember anytime that someone was so helpful. I would highlight recommend this club! Great job and thank you so much! Excellent customer service!
  • WD
    william day
    Sep 15, 2025
    5.0
    Great place for a good workout
  • TT
    Tara
    Aug 30, 2025
    5.0
    Great workout environment, friendly staff and plenty of machines.
  • SM
    Surya Malamanti
    Aug 19, 2025
    1.0
    I am writing this review on behalf of my girlfriend, who had a very upsetting experience at Planet Fitness milford 19963. She was wrongly charged a $15 late fee due to their system error, and when she tried to clarify, "One of the female staff members short with tied long hair"treated her with complete disrespect. After finishing a heated phone call, the turned to her with the same rude, dismissive attitude. Instead of acknowledging the mistake, she spoke in a harsh tone and acted as if my girlfriend was at fault. I wanted to step in and question that Lady staff member/receptionist myself, but her behavior was already so unprofessional and hostile that it was clear arguing with her would go nowhere. It’s shocking that a front-desk employee can behave this way without any accountability. It makes me wonder if this location even has a supervisor or manager, because this is not the first time she has shown a nasty, condescending attitude toward members. To make matters worse, my girlfriend felt that the way she spoke to her carried an undertone of discrimination. No customer should ever have to feel disrespected or singled out in this way. Planet Fitness needs to take this issue seriously and ensure that all members are treated fairly and respectfully.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Milford, DE?

Planet Fitness in Milford, DE is open 24 hours from Tuesday through Thursday, opens at 4:00 AM on Monday, and operates from 6:00 AM to 9:00 PM on Friday through Sunday.

Where is Planet Fitness located in Milford?

Planet Fitness is located at 696A N Dupont Blvd, Milford, DE 19963, USA.