Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
410 reviews
5 stars
394
4 stars2
3 stars2
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Vinny and Christine, received high praise for their exceptional customer service, being described as friendly, helpful, and knowledgeable.
Teamwork
Customers noted the strong teamwork among employees, with multiple staff members assisting each other to provide a seamless experience.
Product Knowledge
Many reviews highlighted the staff's expertise in eyewear, with technicians providing valuable advice on frame selection and lens options.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding customer service, particularly involving a manager's response during a return process.
Quick Service
Customers appreciated the fast service, with many mentioning quick repairs and efficient assistance during their visits.
- JHJJ HarrisonNov 6, 20255.0I had to return my new glasses because they did not fit right. I had to wear them for an eight hour car trip. I expected to get a hassle because they were warned. But Christine (553852) put my mind at ease. She process my return and help me select a new pair of glasses! Big thank you Christine.
- ABANNETTE BRUNSONOct 13, 20255.0I had Christine she was wonderful all the employees in there are great and even if your working with a particular person the employees will also help. Great teamwork and employees
- SRShakira RobertsonSep 21, 20255.0Very helpful and nice
- JMJoanne MollureAug 29, 20255.0This location is fantastic. Yo Vinny is the best and Rachel is wonderful and knowledgeable. The entire staff is so kind and helpful. I truly recommend this store and fantastic staff. Thanks for everything Wayne
- ZLZiar LockettAug 8, 20255.0Perfect customer service and welcoming!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Dover Mall provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology and accept most vision insurance plans.
Which designer eyewear brands can I find at LensCrafters?
You can find brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana at LensCrafters.
What are the operating hours of LensCrafters at Dover Mall?
LensCrafters is open from 10:00 AM to 8:00 PM Monday through Saturday and from 12:00 PM to 6:00 PM on Sundays.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online through LensCrafters' scheduling link available on their website or by visiting https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0786&storeId=10851.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa payment methods.
Are there booking options available for contact lens fittings at LensCrafters?
Yes, LensCrafters offers contact lens fittings with detailed eye measurements, and you can schedule an appointment to have all your contact lens questions answered. Note there is an additional fee for this service.
What nearby places can I visit before or after my appointment at LensCrafters in Dover Mall?
Nearby you can visit Saucony for shoes, Rainbow Shops for women's clothing, Cellairis for mobile phones, MasterCuts hair salon, or enjoy fast food at McDonald's and Dairy Queen. Dover Mall also offers various shopping and dining options to explore.
Is there convenient parking and wheelchair access at LensCrafters in Dover Mall?
Yes, LensCrafters at Dover Mall has a wheelchair-accessible entrance, and parking is available at the mall for your convenience.
How can I find other optical service providers near LensCrafters?
Competitors nearby include America’s Best, MyEyeDr, Walmart Optical, Warby Parker, and VisionWorks, which provide alternative options for eye care services in the area.